Customer service representatives Salary in the United States
Median pay, percentile range, and highest-paying US metros, from official BLS data.
The median salary for Customer service representatives in the United States is $44,770 per year, about $22 per hour, according to the U.S. Bureau of Labor Statistics. Half of all workers in this occupation earn between $36,870 and $51,780 a year.
Salary range
Highest-paying US metros for Customer service representatives
| Metro | Local salary |
|---|---|
| St. Cloud, MN | $48,120 |
| San Jose-Sunnyvale-Santa Clara, CA | $60,480 |
| Dubuque, IA | $46,670 |
| Des Moines-West Des Moines, IA | $48,880 |
| Elkhart-Goshen, IN | $48,000 |
| Midland, MI | $48,250 |
| Mankato, MN | $47,320 |
| Grand Island, NE | $45,070 |
| Fond du Lac, WI | $47,500 |
| Rochester, MN | $47,050 |
Frequently asked questions
How much do Customer service representatives make in the US?
The median salary is $44,770 per year (about $22 per hour), according to BLS data. The middle 50% of workers earn between $36,870 and $51,780 a year.
How much do Customer service representatives make per hour?
About $22 per hour, based on the median annual salary of $44,770 for full-time work (2,080 hours per year).
What education do you need to work as Customer service representatives?
Typical entry-level education: High school diploma, according to the U.S. Bureau of Labor Statistics.
Do these salary figures include bonuses or overtime?
No. BLS Occupational Employment and Wage Statistics reflect base wages only: they exclude overtime pay, bonuses, and most benefits.
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