Customer service representatives Salary in the United States
Median pay, percentile range, and top US metros — official BLS data.
The median salary for Customer service representatives in the United States is $44,770 per year — about $22 per hour, according to the U.S. Bureau of Labor Statistics. Half of all workers in this occupation earn between $36,870 and $51,780 a year.
Salary range
Top US metros for Customer service representatives
| Metro | Local salary |
|---|---|
| Mankato, MN | $47,320 |
| St. Cloud, MN | $48,120 |
| San Jose-Sunnyvale-Santa Clara, CA | $60,480 |
| Midland, MI | $48,250 |
| Des Moines-West Des Moines, IA | $48,880 |
| Sheboygan, WI | $47,720 |
| Dubuque, IA | $46,670 |
| Elkhart-Goshen, IN | $48,000 |
| Bismarck, ND | $46,240 |
| Grand Island, NE | $45,070 |
Frequently asked questions
How much do Customer service representatives make in the US?
The median salary is $44,770 per year (about $22 per hour), according to BLS data. The middle 50% of workers earn between $36,870 and $51,780 a year.
How much do Customer service representatives make per hour?
About $22 per hour, based on the median annual salary of $44,770 for full-time work (2,080 hours per year).
What education do you need to work as Customer service representatives?
Typical entry-level education: High school diploma or equivalent, according to the U.S. Bureau of Labor Statistics.
Do these salary figures include bonuses or overtime?
No. BLS Occupational Employment and Wage Statistics reflect base wages only — they exclude overtime pay, bonuses, and most benefits.
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