Computer support specialists
Salary, job outlook, AI risk & career information
Computer support specialists in the United States earn a median salary of $62,890 per year — about $30 per hour, according to the U.S. Bureau of Labor Statistics. Roughly 882K people work in this occupation nationwide, with projected employment growth of -3%.
AI & Automation Risk
The core tasks of diagnosing technical issues, documenting problems, and guiding users through digital workflows are highly susceptible to AI automation via advanced chatbots and LLM-driven troubleshooting. While some physical hardware setup and complex onsite networking remain, the vast majority of the work is digital information processing that AI can increasingly handle, as evidenced by the BLS's projected decline in employment due to automation.