Specialty Pharmacy Technician

Shields Health Solutions
Shields Health SolutionsΒ·Springfield, MassachusettsΒ·1 week ago
Full-timeOn-site

Job Description

πŸ’Š Certified Pharmacy Technician (CPhT) - Specialty Pharmacy Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage. About the Role We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization. Key Responsibilities βœ… Enter and process prescriptions accurately βœ… Clarify prescription orders with pharmacists and providers βœ… Label, fill, and prepare prescriptions for pharmacist verification βœ… Coordinate medication shipments and required supplies βœ… Conduct medication adherence and refill outreach to patients βœ… Answer and triage inbound patient inquiries βœ… Resolve insurance issues and assist with financial assistance programs βœ… Maintain pharmacy inventory, ordering, and receiving processes βœ… Perform claim adjudication and data entry activities βœ… Manage pharmacy records and database information βœ… Identify process improvements and support operational excellence initiatives βœ… Protect confidential patient and company information βœ… Participate in continuing education and professional development βœ… Other duties as assigned Qualifications Required Active Pharmacy Technician registration in the state of employment National certification as a Certified Pharmacy Technician (CPhT) or equivalent High School Diploma or GED 1+ year of Pharmacy Technician experience Preferred 5+ years of Pharmacy Technician experience Specialty pharmacy experience Skills & Traits βœ” Strong phone, communication, and customer service skills βœ” Proficiency in Microsoft Office (Excel & Word) βœ” Ability to learn pharmacy systems and databases quickly βœ” Exceptional attention to detail and organizational skills βœ” Dependable, empathetic, and patient-focused βœ” High integrity and ability to maintain confidentiality βœ” Self-motivated team player with a strong work ethic Why Join Us? Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you. Apply today to make a meaningful impact on patients' lives. πŸš€ California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

Skills Required

Pharmacy operationsPrescription processingMedication adherenceInsurance claim adjudicationCustomer serviceData entryInventory managementMicrosoft OfficeCommunicationAttention to detailPatient-focused careConfidentialityPharmacy systemsFinancial assistance coordination

About the Company

Shields Health Solutions

Shields Health Solutions

Salary insight

Pharmacy Technicians typically earn $45,750/year in the US.

See full salary breakdown β†’