Description
Reports to: Production Manager/ Pharmacist in Charge
The Pharmacy Shift Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of prescriptions
DISCLAIMER: The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned or the scope of the job may change as necessitated by business demands.
Responsibilities:
Monitors daily technician workflow
Determines priorities and assigns and regulates the routine work production performed by technicians
Ensures all labels are printed
Ensures all orders are packed and toted by following workflow monitor
Expedites the processing of prescriptions by performing all duties necessary and allowable by law and policy both in preparation for pharmacist fill and upon pharmacist completion of dispensing duties
Organizes workflow by route
Communicates progress with supervising pharmacist
Monitors daily schedules to ensure that quality, production and customer service standards are maintained
Train and integrate new technicians
Contributes to the production strategy by understanding the metric goals and how to achieve them
Maintains thorough knowledge of department processes
Responds quickly and practically to emergencies, crises, or unexpected issues during the shift
Exhibits strong interpersonal and customer service skills
Requirements
Full understanding of pharmacy compliance and safety standards
The ability to meet the physical demands of the job, such as standing for long periods of time
Ability to multitask
Leadership and management skills
High School Diploma
State Pharmacy Technician Registration or Licensure as Applicable
CPhT preferred