WHO WE ARE: USCS IS DEDICATED TO ADVANCING, INNOVATING, AND SERVING COMPANIES
SEEKING "BEST IN SERVICE", FACILITIES, AND LOGISTICS IN THE COLD CHAIN. WE ARE
AN EMPLOYEE-FOCUSED, EQUAL OPPORTUNITY EMPLOYER AND WOULD LOVE TO HAVE YOU JOIN
OUR TEAM.
THE JOB DETAILS:
· COMMUNICATE EFFECTIVELY WITH CARRIERS AND OTHER CONTACTS REGARDING THE
INBOUND AND OUTBOUND MOVEMENTS OF THEIR PRODUCT.
· EXPECTED TO HAVE A FULL PICTURE UNDERSTANDING OF HOW TO ENTER PRODUCT
INTO THE WMS, HOW PRODUCT IS STORED, AND SHIPPED OUT OF THE FACILITY.
· ENGAGE WITH DRIVERS AND VERIFY DRIVER IDENTIFICATION IN ORDER TO
ASSIGN THEM DOCK DOORS AND ULTIMATELY CHECK THE DRIVERS IN AND OUT.
· RESPONSIBLE FOR KNOWLEDGE OF PRODUCT LOCATION WITHIN THE WAREHOUSE TO
EFFECTIVELY ASSIGN DOCK DOORS.
· EFFECTIVELY COMMUNICATE ANY ISSUES TO THE WAREHOUSE SO THEY CAN PLAN
ACCORDINGLY.
· ACCURATELY ENTER DATA INTO THE SYSTEM FROM THE CARRIER/CUSTOMERS
PAPERWORK TO PROPERLY PROCESS INBOUNDS.
· GENERATE THE BILL DOCUMENTATION, ENSURE THE CARRIER REVIEWS THE
PAPERWORK, AND CONFIRM THE DRIVER HAS ALL THE CORRECT PAPERWORK FOR THE LOAD
WITH THE CORRECT DESTINATION.
· MUST REPORT OVERAGES, SHORTAGES, DEFECTIVE MATERIALS OR QUESTIONABLE
CONDITIONS AS PER THE CUSTOMER’S REQUIREMENTS TO THE DEPARTMENT SUPERVISOR AND
NOTE ON CARRIER/CUSTOMER DOCUMENTATION.
· RESPONSIBLE FOR PUTTING ALL NECESSARY INFORMATION REGARDING
APPOINTMENTS INCLUDING DRIVER’S PAPERWORK, SEAL, TRAILER NUMBER ETC.
· ACT AS THE FINAL CHECK POINT FOR ORDER COMPLETION AND ACCURACY PRIOR
TO RELEASING THE DRIVER.
· RESPONSIBLE FOR IDENTIFYING EXTRA CHARGES FOR PALLETS, OVERTIME, LABOR
ETC. AND COLLECTING APPROPRIATE CHARGES FROM THE DRIVER.
· ASSIST CUSTOMER ACCOUNTS WITH THE POSTING OF INBOUND AND OUTBOUND
SHIPMENTS.
· MAINTAIN PROFESSIONAL RELATIONSHIPS WITH CARRIERS AND CUSTOMERS.
· ACT AS A WELCOME CENTER ASSOCIATE AND SECURITY GUARD WHEN NEEDED
INCLUDING OVERSEEING THE COMPLETE CHECK IN AND CHECK OUT PROCESS, TRAILER
VERIFICATION PROCEDURE, CHECKING THE YARD, AND VERIFYING SEALED TRAILERS.
· WORK EFFECTIVELY OUTSIDE IN ORDER TO COMMUNICATE WITH DRIVERS.
THE JOB SPECIFICS:
· LOCATION, DEPARTMENT AND WORK HOURS: SUN-THURS 10PM-6:30AM
· REPORTS TO: CUSTOMER ACCOUNT SUPERVISOR OR MANAGER
· TRAVEL AMOUNT: MAY VARY
· JOB TYPE, EEO, AND JOB CODE: FULL-TIME, NON-EXEMPT
WHAT WE ARE LOOKING FOR:
EDUCATION
· REQUIRED: HIGH SCHOOL DIPLOMA, GED, OR EQUIVALENT
EXPERIENCE
· CUSTOMER SERVICE ORIENTED.
· FAMILIAR WITH AND ABLE TO INTERPRET PACKING SLIPS
· USE A WMS TO PROCESS AND TRACK THE FLOW OF GOODS COMING AND GOING FROM
THE WAREHOUSE.
OTHER ABILITIES YOU WILL NEED TO HAVE: THE REQUIREMENTS DESCRIBED BELOW ARE
REPRESENTATIVE OF THOSE REQUIRED TO PERFORM THE ESSENTIAL DUTIES OF THIS
POSITION. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH
DISABILITIES TO PERFORM THESE ESSENTIAL DUTIES.
· MAY REQUIRE PHYSICAL EFFORT ASSOCIATED WITH USING THE COMPUTER TO
ACCESS INFORMATION, OR STANDING, WALKING, USING STAIRS, AND LIFTING NEEDED TO
CARRY OUT EVERYDAY ACTIVITIES.
· STAND AND WALK FOR EXTENDED PERIODS.
· USE HANDS TO HANDLE OBJECTS, TOOLS, OR CONTROLS.
· ATTENTION TO DETAIL.
· EFFECTIVE COMMUNICATION, VISION, AND HEARING ARE ESSENTIAL FOR SAFETY
AND PRODUCTIVITY.
· OPERATE SCANNERS, TABLETS, RADIOS, PHONES, COMPUTERS, AND OTHER
ESSENTIAL WAREHOUSE EQUIPMENT AS REQUIRED.
· ADDITIONAL WORK HOURS MAY BE REQUESTED BY MANAGEMENT TO HELP MANAGE
EMPLOYEE PRODUCTION, PROJECTS, AND OR SPECIAL EVENTS.
· OPERATE A REGISTERED MOTOR VEHICLE IF APART OF DAILY TASKS.
· ENGAGE IN FREQUENT PERSONAL INTERACTION AND COMMUNICATION.
· POSSESS STRONG ARITHMETIC AND READING SKILLS.
· FOLLOW VERBAL INSTRUCTIONS, WRITTEN INSTRUCTIONS, AND COMPANY
POLICIES.
· BE A SELF-STARTER, ABLE TO WORK INDEPENDENTLY AND COORDINATE WITH
OTHERS.
· THRIVE IN A FAST-PACED ENVIRONMENT, MANAGING STRESS AND MEETING
PRODUCTIVITY GUIDELINES.
THE STANDARD DETAILS:
· MAINTAIN A PROFESSIONAL DEMEANOR IN APPEARANCE AND COMMUNICATIONS AT
ALL TIMES.
· PARTICIPATE IN STAFF AND/OR CUSTOMER MEETINGS AS REQUIRED.
· TAKE INITIATIVE TO PREVENT NON-CONFORMITIES RELATED TO PRODUCT,
PROCESS, AND QUALITY SYSTEMS.
· IDENTIFY AND REPORT ANY ISSUES RELATED TO PRODUCT, PROCESSES, AND/OR
QUALITY.
· PROPOSE AND IMPLEMENT SOLUTIONS THROUGH APPROPRIATE CHANNELS.
· ENSURE SOLUTIONS ARE EFFECTIVELY IMPLEMENTED.
· FOLLOW POSTED SECURITY PROCEDURES AT ALL TIMES WHILE IN THE BUILDING.
· PARTICIPATE IN SAFETY AND EDUCATIONAL TRAINING PROGRAMS.
WHAT’S IN IT FOR YOU:
WE ARE A GREAT COMPANY WITH GREAT PEOPLE. FULL-TIME EMPLOYEES NOT UNDER CONTRACT
ARE OFFERED:
· 401K AND EDUCATIONAL ASSISTANCE AFTER 1 YEAR.
· BLUE CROSS BLUE SHIELD AVAILABLE AFTER 30 DAYS OF SERVICE, IF ELECTED.
· COMPANY LIFE INSURANCE.
· A VARIETY OF ADDITIONAL BENEFITS AND PERKS.
ADDITIONAL INFORMATION:
· THIS JOB DESCRIPTION MAY NOT ENCOMPASS ALL TASKS NECESSARY TO COMPLETE
THE ROLE.
· JOB FUNCTIONS MAY VARY BASED ON THE AREA OF OPERATION. THIS
DESCRIPTION OUTLINES THE MOST COMMON TASKS REQUIRED FOR THE JOB.
· REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH
DISABILITIES TO PERFORM ESSENTIAL DUTIES.