Receptionist - Vidalia/Swainsboro

SUMMARY: A medical receptionist position responsible for maintaining the front office and representing the practice with professionalism. This position requires multi-tasking effortlessly, prioritizing efficiently, handling patient requests, placing outbound calls to patients, and handling all administrative tasks with a positive attitude (to include patient check-in, check-out, receiving payments, and answering telephones) DUTIES AND RESPONSIBILITIES: * Answer Phone calls in a polite manner * Schedule/Reschedule appointments (check blood thinner and pre authorizations) * Check patients in (Scan Documents and IDs, Collect Payments, scan follow-up paperwork) * Balance cashbox at the end of the day * Print Out Follow-Up paperwork at the end of the day * Tidy up lobby at end of day (and as needed) * Check Mail * Scan and Fax documents as needed * Turn in deposit on a daily bases * Other tasks as assigned SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: * High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. * Computer skills preferred: (eClinicalWorks; Microsoft Office Suite) Other skills required: * Polite Demeanor * Attention to Detail * Excellent Communication Skills * Organizational Skills Location: 45% - Swainsboro 45% - Vidalia 10% - as needed COMPETENCIES: Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally required to stand • Occasionally required to walk • Frequently required to sit