Member Service Representative/Teller

Description Job Description: Member Service Representative/Teller We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs. Responsibilities: - Greet members and provide excellent customer service in a friendly and professional manner - Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments - Identify opportunities to cross-sell products and services to meet members' financial needs - Respond to member inquiries and resolve any issues or concerns in a timely and effective manner - Maintain a thorough understanding of credit union products and services - Adhere to all policies and procedures to ensure compliance with regulations and internal controls - Perform other duties as assigned We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity. Requirements Requirements: - Prior experience in a customer service or cash handling role preferred - Strong communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Detail-oriented with strong organizational skills - Basic computer skills and ability to learn new software quickly - Ability to maintain confidentiality and handle sensitive information - Must be able to work flexible hours