SUMMARY OF JOB:
Responsible for performing daily activities of the housekeeping department in accordance with federal, state, and local standards and Villa policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Resident room inspections per schedule.
* Floor care inspections as per schedule.
* Retrieve supplies for co-workers as needed.
* Follow up on daily assignment sheets.
* Maintain floors by dust mopping, wet mopping, scrubbing, refinishing, etc.
* Wash interior and exterior of windows.
* Scour sinks, tubs, and showers.
* Polish and shine stainless steel, ceramic tile.
* Clean offices, resident rooms, lavatories, ancillary areas, etc.
* Maintain carpet by vacuuming, shampooing, extracting, etc.
* Restock supplies of soap, paper towels, toilet tissue, etc.
* Move furniture.
* Collect trash.
* Follow safety procedures to keep work area free of hazards.
* Follow Infection Control procedures including protective clothing/devices when performing tasks.
* Inspect work area after completion of each assigned task.
* Maintain equipment so that work may be completed quickly and efficiently.
* Report repairs to the supervisor / Director.
* Maintain confidentiality of resident information.
* Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
* Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
* Follows all local, state and federal regulations as they pertain to their position.
* Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
* Employee abides by the organization’s code of conduct in the performance of their duties.
* Perform other duties as assigned by Director/Supervisor, as needed.
STANDARDS OF EXCELLENCE
STANDARD
EXPECTATION
Spirit of Unity and Teamwork
Willing to assist and support co-workers; flexible to a change in work assignment; participate in team meetings; value the contributions of all and include all in decisions that will affect them.
Respect
Recognize the dignity and value of each person; appreciate, embrace and celebrate diversity; speak to others and about others in a kind manner; respond to and give direction with emotional control; maintain privacy and confidentiality in personal matters; always knock on the door before entering a room; treat the property of others carefully and responsibly.
Spirit of Hospitality and Relationship Building
Greet each person I meet; welcome new residents, families and co-workers; courteous and friendly in manner; build positive relationships.
Communication
Listen attentively to others and respond respectfully; share important information with those that need to know; address concerns with the appropriate persons and work with them together to resolve the concerns.
Responsibility, Sense of Ownership and Stewardship
Assumes responsibility for the Villa’s reputation; open to new ideas and new approaches to the job.
Compassionate Care and Service
Respond to residents needs in a timely manner; take time to speak with family members; give timely feedback to persons who express concerns; foster a healing environment within the Villa community
EDUCATIONAL REQUIREMENTS:
* Must be literate and able to take oral assignments
EXPERIENCE/KNOWLEDGE/SKILLS:
* Knowledge of housekeeping tasks
* Flexibility in schedule
* Ability to instruct / train and give direction
* Ability to give feedback to others
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
* Moderate, heavy physical effort
1. Lift/carry up to 30 lbs.
* Frequent kneeling/crouching/reaching
* Frequently stooping/bending
* Frequently moves/lifts equipment and supplies
* Frequently pushes carts/platforms/furniture/flatbeds
* Ability to communicate verbally and in written communications
* Reading/seeing/requires far and near visual acuity, field vision and color vision to read written communications
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