Spanish Speaking Medical Front Desk Receptionist

Medical Front Desk Receptionist – Full Time We are seeking a reliable, professional, and friendly Medical Front Desk Receptionist to join our healthcare team. The ideal candidate is organized, comfortable working in a busy medical office, and committed to providing EXCELLENT customer service to patients. This is a full-time, in-person position. Responsibilities Greet and check in patients in a friendly and professional manner Answer and manage incoming phone calls Schedule, confirm, and reschedule patient appointments Verify patient demographics and insurance information Collect copayments and other patient payments as needed Assist with insurance eligibility and basic authorization/referral processes Maintain accurate and up-to-date patient information in the electronic health record (EHR) Scan, upload, and organize patient documents Communicate with providers, medical assistants, and other staff regarding patient needs Assist patients with forms, referrals, and general questions Maintain patient confidentiality and follow HIPAA requirements Perform other front-office and administrative duties as assigned Required Qualifications Minimum 1–2 years of medical front desk/reception experience in a medical clinic/physician's office Fluent Spanish-speaking skills are required Strong customer service and interpersonal skills Professional and courteous communication skills Experience scheduling patients and answering multi-line phone calls Basic knowledge of health insurance verification and medical office procedures Comfortable using electronic health record (EHR) systems and computers Strong organizational and multitasking skills Ability to work efficiently in a fast-paced medical office Dependable, punctual, and able to work well as part of a team Preferred Qualifications Experience working with Medi-Cal and managed care health plans Experience with referrals and prior authorizations Familiarity with eClinicalWorks or similar EHR systems Bilingual English/Spanish Position Job Type: Full-Time Schedule: Monday–Friday Work Setting: In-person medical clinic We are looking for someone who is dependable, patient-focused, and interested in becoming a long-term member of our team. Qualified candidates are encouraged to apply with a current resume.