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Bring your talent. Bring your perspective. Bring your passion.
We’ll bring the opportunity to craft something great together.
The Chef Manager role at Reid Park Zoo (Tucson) offers an opportunity for a
culinarian with Ops Supervisor experience to make a meaningful impact through
leadership example and hands‑on work.
The talented team at Craft Culinary Concepts brings their top tier service and
management to leading stadiums, sports venues, cultural attractions and music
venues across the nation.
Position: Chef Manager – Reid Park Zoo - Full Time/Salaried
Reports to: Director of Catering/Mgr. of Ops
Job Summary:
The Chef Manager combines culinary expertise with management skills to ensure
smooth and efficient operations. They are responsible, in whole or in part for
menu planning, staff supervision, inventory management, and maintaining food
quality and safety standards. The Chef manager is also expected to assist in
managing all of the day-to-day food service operations at Reid Park Zoo.
Primary Job Duties:
* Lead the successful execution of food preparation and client service for
assigned locations.
* Anticipate client needs, uphold quality expectations, and embrace service
standards.
* Step in as a working manager, leading by example.
* Plan, organize, direct, coordinate, and delegate responsibility to ensure
goals and objectives are met on a daily basis.
* Be a catalyst for continuous improvement.
* Review team performance, identify opportunities and implement change.
* Standardize operating procedures and maintain site-level accountability.
* Maintain culinary quality control at all times.
* Create and maintain Standard Operating Procedures (SOPs).
* Ensure food is properly prepared, packaged and served in a way that is
appealing while upholding the integrity of the recipes.
* Actively engage in the selection, training, development, and leadership of
the team.
* Regularly coach, direct and evaluate talent.
* Provide recognition to team members excelling in their work.
* Provide open, honest and timely coaching as needed.
* Identify knowledge gaps and partner with appropriate parties to implement
training and performance plans.
* Ensure each shift is properly staffed and responsibilities are completed.
* Implement and maintain effective communication to ensure clear and timely
flow of information to and from team members.
* Regular and reliable attendance
* Performs other duties as required
Qualifications/Requirements:
We’re looking for people who bring a drive to perform, work positively together,
and craft with passion. People who communicate effectively, own the outcome,
value every voice, and care about delivering exceptional experiences. We do what
is right, own the outcome, and we are in this together. Whether you’re welcoming
a guest, creating an exceptional culinary experience, leading a team, or working
behind the scenes, your work matters.
* Requires 2-3 years of experience in a related position
* Requires 2-3 years of post-high school education or equivalent experience
* Requires county food handlers and State Alcohol compliance certifications.
* Culinary degree preferred
* Requires advanced knowledge of the principles and practices within the food
profession
* Requires experiential knowledge of management of people and/or problems
* Requires oral, reading and written communication skills
* Must be able to stand, lift and bend for extended periods (8+ hours) of time
* Must be able to bend and lift up to 50 lbs. with or without accommodation
* Role may include job duties or tasks requiring repetitive motion
* Working environment may include exposure to hot kitchen elements and/or
cleaning materials
* Candidate must be able to work a flexible schedule inclusive of varying
shifts such as days, evenings, weekends, and holidays
Benefits And Perks Include, But Are Not Limited To:
* Health, Dental and Vision Insurance Options; effective the first day
* 401 (K) retirement option with employer match contribution
* Paid Time Off Accruals (including sick time accruals)
* Paid Time Off for most Federal Holidays
* Time off for Maternity, Paternity, Military, and Bereavement
* Voluntary STD, Flexible Spending Accounts (FSA) & Health Care Saving Account
options
DRIVE TO PERFORM. WORK POSITIVELY TOGETHER. CRAFT WITH PASSION.