Position Summary
The Operations Coordinator at our Sacramento branch will complete administrative
processes of the branch (branches) that support operational efficiency,
effectiveness, customer satisfaction and profitability. The Operations
Coordinator will provide superior customer service and communication to internal
and external customers. This position will support the branch financial manager
by providing guidance and information that contributes to branch performance and
profitability.
Key Responsibilities:
Financial Operations
• Oversight of accounts receivable process and maintain local collection
contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and special billing,
and take the initiative to resolve any issues in a timely fashion. Establish
and Control all related processes to support customer service and branch
profitability.
Fleet Operations
• Complete Fleet Service activities such as licensing, permitting, in/out
service vehicles, research and process citations.
• Track and coordinate asset outside services such as unit jacket file, wash
sheets, fueling and other outside vendor support that is not maintenance
related.
• Partner with Fleet Services and establish a collaborative relationship of
local / centralized functions to support licensing, permitting, citations and
other fleet operations.
Process Analytics
• Perform process analyses and reviews in areas such as billing, 1211 reports,
credit memos, citations, accounts receivable, licensing and other areas.
Investigate and recommend solutions and/or guidance to issues posing a risk to
the drivers of profitability.
• Use systems or reports such as Qlikview or AS400 to understand the operational
dynamics for problem solving and process improvement.
Other Responsibilities
• Maintains District Personnel Files, JJ Keller reports, complete weekly
payroll, and process paperwork for new hires.
• Projects and tasks as assigned by Branch Financial Manager and District
Financial Manager.
QUALIFICATIONS
Qualifications:
• High school diploma or equivalent required, degree preferred
• Interpersonal and relationship building skills with an ability to collaborate
with branch team members.
• Competent written and verbal communication skills
• 2 years+ experience in customer service financial administrative experience
requirement
• Agile and quick learner, enjoys collaborative projects and continuous
education
• Advanced computer skills including Microsoft Word, Excel, Outlook and
PowerPoint required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the
specific location required, complete Penske employment application, submit to a
background investigation (to include past employment, education, and criminal
history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that
must be met by an associate to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and understand
certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to
stand, walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The associate must
be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance
vision, peripheral vision, depth perception and the ability to adjust focus.
Salary: $25.00/hr + $3.00/hr Shift Differential
Shift Hours: 1:30pm-10:00pm
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation
provider that delivers essential and innovative transportation, logistics and
technology services to help companies and people move forward. With headquarters
in Reading, PA, Penske and its associates are driven by a dedication to
excellence and a commitment to customer success. Visit Go Penske
[https://www.gopenske.com/] to learn more.