What you will be doing
* Perform all daily audit functions for front office and each outlet of the
hotel.
* Review room and tax posting on computer or register for accuracy, immediately
correcting any errors. Ensure all house charges are posted accurately and in
a timely fashion.
* Complete back-up of front office computer system and night audit program
daily (if applicable).
* Complete the rebuild of the front office system, reservation and other
related computer maintenance (if applicable).
* Understand, know and follow management company's accounting and credit
policies and procedures.
* Responsible for all front desk functions including check-ins, check-outs,
payments, reservations, PBX operation, answering calls within 3 rings, etc.
Guests should be treated promptly, warmly, courteously and professionally.
Accurate and clear directions to room locations should be given.
Hourly Rate: $25.65
Qualifications
What we are looking for
* Focus and maintain attention to tasks, and complete work assignments on time
despite frequent interruptions
* High work ethic and self-initiative
* May be required to work varying schedules to include nights, weekends, and
holidays
* Someone who enjoys working as and being part of a team that provides great
experiences for our Guests!
* Physical Requirements (In-Office Role) Ability to work in a standard office
environment. Prolonged periods of sitting at a desk and working on a
computer. (6-8 hours a day) Occasional standing and walking throughout the
workday. Frequent fine motor skills, use of hands and fingers for
keyboarding/typing, utilizing a mouse or trackpad, writing, and operating
office equipment. Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items. Ability to
lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including
close visual focus for extended periods and color differentiation (for
certain roles). Ability to hear and participate in conversations and
meetings, use phone and/or headset Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions of
the role.