Guest Services Attendant

Description Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, we're looking for an energetic, dependable part-time Guest Services Attendant to help keep our facility running smoothly while creating a welcoming experience for members and guests. If you enjoy staying active, take pride in maintaining a clean, organized environment, and would thrive in a fast-paced sports facility, then this position is for you! About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone! Requirements What you'll do: Help maintain a clean, safe, and organized sports and fitness facility Create a welcoming experience by providing exceptional service to members, guests, and visitors throughout every interaction Ensure all members and guests are properly checked in and that required waivers and passes are completed before participating in facility activities Conduct frequent facility rounds to identify and address spills, trash, safety hazards, and policy violations while maintaining awareness of participant safety Assist with the setup and breakdown of sports equipment, programs, leagues, tournaments, and special events Perform daily operational tasks, including opening and closing procedures, cleaning windows, floors, courts, and turf, organizing equipment, completing shift checklists, and gathering, washing, drying, and folding towels Provide information about facility programs and schedules, assist guests with registrations, and direct visitors throughout the facility Monitor visitor access and maintain awareness of facility security Answer phones, respond to inquiries, and route calls or messages as needed Receive and organize mail and deliveries Support other department and facility needs as needed What makes you a great fit: Availability to work weekday evening and weekend shifts, with specific open shifts available Tuesdays and Wednesdays 5 - 9 PM and Saturday 8 AM - 2 PM Enjoy working in a fast-paced sports and recreation environment Take pride in keeping facilities clean, organized, and guest ready Comfortable performing a variety of cleaning, facility support, and customer service responsibilities Detail-oriented with exceptional verbal and written communication skills Dependable, self-motivated, and able to work independently and as part of a team An enthusiastic, energetic, and attentive personality! What we offer: Competitive pay at $10-14.75 per hour Holiday premium pay (time and a half for designated holidays worked) Complimentary membership to HCI Sports & Fitness Opportunities for growth and advancement A fun, supportive work environment within an active, community-focused organization!