Unit Secretary - Outpatient Therapy

Unit Secretary Outpatient   Our Benefits  * 401(k) with match  * Health, Dental, Vision and Life Insurance  * Paid Time Off PTO  * Work in sunny Naples, FL    Shift * Full-Time  * Days   Job Summary The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.  Essential Functions * Accurately enters orders into the computer system, ensuring minimal shortages. * Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system. * Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly. * Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists. * Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs). * Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * Completion of a Unit Secretary course or Medical Terminology course preferred * 0-2 years of receptionist or secretarial training required Knowledge, Skills and Abilities * Basic knowledge of medical terminology. * Adept at learning new technologies to perform data entry, manage calendars, and create reports. * Proficiency in Microsoft Office Suite and other office-related software. * Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. * Strong attention to detail and accuracy. * Excellent communication skills both written and verbal * Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership Licenses and Certifications * BCLS - Basic Life Support obtained within 30 days of hire required