At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking
Park Appearance Team Member who will embody the heart and soul of our mission of
creating memories worth repeating while bringing families closer together while
caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission,
values, and culture. The ideal park Appearance Team Member will be equal parts
curious learner, innovator, administrator, detail driver, mentor, and motivator.
The Park Appearance Technician exists to provide the Park with overnight
cleaning and support to be done in a manner consistent with the Mission and
Values of The Dollywood Company.
Additionally, the ideal candidate will be able to display and live out Lead with
Love qualities, strongly rooted in the Dollywood Company culture, by being
patient, kind, trusting, unselfish, truthful, forgiving, dedicated and
accountable.
Summary of Essential Functions and Responsibilities
* Maintain the cleanliness of roadways and pedestrian walkways using
high-pressure water hose
* Collect reuse and recyclable material
* Train in operation of company motor vehicles
* Develop a work timetable for any assigned area to ensure tasks are completed
timely
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
* Must have at least 1 year of work experience that demonstrates successful
execution of similar duties and responsibilities in a commercial/industrial
environment
* Ability to safely operate company vehicles according to company policy. Must
have valid driver’s license, proof of auto liability insurance and acceptable
motor vehicle driving record
* Offers of employment are contingent upon satisfactory completion of
background screening which includes criminal history
* Must be at least 18 years old
Knowledge, Skills, and Abilities
* Able to make a friendly impression when speaking to or corresponding with
guests, vendors, and other employees
* Must be self-motivated and disciplined
* Must be able to prioritize and complete work assignments on a timely basis
* Must maintain strict confidentiality and judgment regarding privileged
information
* Must have professional appearance with good personal hygiene
* Must be productive in a fast-paced environment
* Must maintain dependable work attendance and flexibility with assigned work
schedules including any required overtime, evenings, weekends and holidays
* Must be sensitive to the needs of our Guests and feel empowered to act to
meet their needs within company guidelines
* Must be able to utilize effective communication, problem solving, conflict
management and interpersonal skills
* Must be able to communicate effectively with Guests and Hosts using approved
communication methods
* Able to collaborate with cross-functional teams to plan, execute, and deliver
projects ahead of schedule, fostering open communication and mutual support
to achieve shared goals
* Able to comprehend instructions and retain information
* Able to perform duties consistent with creating a safe and secure environment
for hosts and guests
* Able to be flexible to handle frequent changes in priorities
* Must reflect Dollywood’s image by being genuinely friendly and caring and by
taking pride in work
* Must be committed to continuous improvement
* Must promote and support a “team” work environment by cooperating and helping
co-workers
* Able to add, subtract, multiply and divide with accuracy
Physical Requirements | Environmental Conditions
* Lifting and Carrying: Position may require occasional to frequent lifting of
up to 50-100 lbs utilizing company’s safety guidelines for safe lifting
* Mobility: Position may require intermittent to prolonged sitting, standing
and/or walking for duration of shift, up to 13 hours
* Repetitive Movements: This position may require performing repetitive
movements and tasks throughout the shift, including repeated use of hands,
arms or other body parts as part of typical job functions
* Environmental Conditions: This position requires the ability to perform work
tasks in varying weather conditions to include extreme cold and heat
* Cognitive and Sensory Requirements: This position requires strong cognitive
skills, including the ability to think critically, solve problems, process
and retain information, have attention to detail and communicate effectively
using approved communication methods.
* Able to meet the physical demands of the job
The Dollywood Company is an equal opportunity employer. Applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, sexual orientation, gender identity, disability or protected
veteran status. The Dollywood Company drives a welcoming culture where ideas and
decisions from all people support our efforts to be relevant in an ever-changing
world.