Performs various front desk and phlebotomy duties in an ambulatory laboratory
setting including such functions as complete demographic and insurance
registration, scheduling patients and/or verifying insurance information,
phlebotomy specimen collection and quality checks of samples. Must be fully
certified in patient registration and phlebotomy; and other duties as assigned.
ESSENTIAL FUNCTIONS
* Demonstrates knowledge of FPI and its practices, including payer contracts,
policies and best practices.
* Exhibits mid-level of skill in managing provider schedules and scheduling
appointments accurately and effectively, including communicating patient
responsibilities (obtaining a referral, bringing a co-pay, presenting
identification and an insurance card at check in) and other events as part of
the practice pre-visit activities.
* Demonstrates the ability and understanding of FPI policy for cash collection
and patient encounter, including collecting co-payments, outstanding balances
and posting accurately and efficiently in GE Front Desk Credit Card Module.
* Demonstrates a working knowledge of the revenue cycle as it relates to
patient encounters and obtaining/verifying patient demographic and insurance
information in order to receive payment for services rendered.
* Observes and applies relevant FPI and departmental policies and procedures.
Observes and promotes positive guest relations. Demonstrates courtesy and
open communications with patients and referral sources.
* Confirms all written orders on the requisition match specimen label.
EDUCATION and/or EXPERIENCE
* High school diploma or general education degree (GED) preferred
* Completion of an accredited program in Phlebotomy
* More than 10 years of Phlebotomy experience
* 3-4 years medical office experience
* General understanding and application of basic accounting principles
* PC proficiency
* Strong customer service skills
* Accurate data entry skills
* Current knowledge of payer requirements for referrals and pre-authorization
* Knowledge of computerized billing system
Total Rewards
The referenced base salary range represents the low and high end of University
of Maryland’s Faculty Physician’s Inc. salary range for this position. Some
candidates will not be eligible for the upper end of the salary range. Exact
salary will ultimately depend on multiple factors, which may include the
successful candidate's geographic location, skills, work experience, market
conditions, internal equity, responsibility factor and span of control,
education/training and other qualifications. University of Maryland Faculty
Physician’s Inc. offers a total rewards package that supports our employees'
health, life, career and retirement. More information can be found
here: https://www.umfpi.org/jobs/summary-employee-benefits
[https://www.umfpi.org/jobs/summary-employee-benefits].