Description
Summary:
Schedule; Monday - Friday, 8am - 4:30pm
Accounts receivable tasks include processing and monitoring incoming payments, ensuring efficiency and accuracy of posted cash receipts.
Some essential duties and responsibilities include the following. Other duties may be assigned.
Posting the daily checks/deposit, reconcile credit card payments, and posting branch cashboxes.
Work with customers when they want to change payment methods (check, credit card, or ACH).
Research and flag short paid invoices.
Answering inbound customer calls and internal calls.
Establish and maintain effective relationships with customers by providing quick resolution of issues.
Provide any requested invoice information to customers.
Charge recurring payments to customers.
Maintain and update customer account addresses/invoicing.
Review customer accounts to ensure that all payments are properly posted and applied.
Account reconciliations and research to help identifying and resolving discrepancies.
Complete any month-end procedures and reporting.
Requirements
2+ years’ experience in Accounts Receivables related role required
Ability to work in a fast-paced, multi-task environment
Strong customer service and phone skills
Work well with a team
A positive attitude with a desire to go the extra mile
Ability to solve complex problems and think creatively
Proficiency with Microsoft Outlook, Excel, and Word is a must.
** The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law **