The Local Dispatcher is responsible for coordinating, communicating and
directing the local fleet of Class A CDL to meet the needs of the business,
while troubleshooting driver problems, traffic issues, mechanical failures and
also communicating the outcomes to the appropriate parties.
KEY RESPONSIBILITIES
* Develop, administer, coordinate and manage the pickup and deliveries for our
local WI fleet of trucks.
* Use independent discretion to prioritize job responsibilities to meet
aggressive deadlines.
* Continually monitor load requests noting location for pick-up, delivery
locations, pick-up dates and required delivery dates/times.
* Identify, evaluate and facilitate special pickup and delivery needs.
* Ensure consistent application and compliance of DOT regulations and hours of
service.
* Facilitate the customer’s delivery objectives in a timely and effective
manner through constant and direct communication with the drivers, load
planners and other depts. across the platform as needed.
* Assist delivery services as needed for tracking of pickup and deliveries.
JOB REQUIREMENTS
Appropriate education and/or experience may be substituted on an equivalent
basis
Education: High School Diploma or equivalent
Experience: One + years in a transportation or truck dispatching environment
preferred
Certificates, Licenses, Registrations: none
Knowledge, Skills & Abilities:
* Strong verbal and written communication skills
* Well-developed interpersonal skills
* Strong time management and organizational skills
* Must be able to prioritize and be detail oriented
* Ability to think logically and make sound decisions
* Ability to work with limited supervision, multitask and possess strong
initiative
* Ability to communicate and interact effectively with people from
multi-functional and diverse backgrounds.
* Ability to build strong working relationships with all levels of employees,
across business groups
* Solid current knowledge of DOT regulations
* Demonstrated proficiency in Microsoft Office, including, Word, Excel, and
PowerPoint
* Must be able to work extended hours, holidays and weekends as needed