Purpose:
This position is designed so that the Assistant Dispatcher gains training and
hands-on experience across the full range and scope of the duties and
responsibilities of the branch Dispatcher, in doing this they follow established
company policies and procedures. The Assistant Dispatcher is responsible for
assisting the Dispatcher in coordinating, scheduling, assigning labor and
equipment, and performing other administrative duties to ensure equipment
reaches our customers in a timely manner. They may also on occasion, for short
periods, perform the duties of the Dispatcher.
Duties and Responsibilities:
* Draw bars assigning cranes, trucks, and employees to all jobs the day before
to provide an accurate daily activity spread sheet.
* Process all new hires and assist in maintaining training database and assist
in badging.
* Evaluates, processes, and transmits information, instructions, and permits.
* Monitors weather activity and evaluate how to proceed based on
weather-related regulations and policies
* Prepares daily dispatch reports and determine schedules.
* Coordinate with billing to ensure rates and job tickets are submitted
accurately and timely.
* Works with the Compliance Specialist to ensure Maxim operates in accordance
with DOT and other regulations.
* Assists in the creation of appropriate maps and direction charts to assure
compliance with applicable permit laws
* Assists in the dispatch of labor and equipment, also maintains communication
with operators and drivers.
* Communicates with local unions timely to ensure customer orders are filled
and satisfied.
* Checks that inspections have been completed and are correctly filed; refers
any discrepancies and service issues to service.
* Performs weekly spot checks on rigging stock for cranes and warehouse stock.
* Checks to ensure all items needed in the JDS are ready for the operator to
perform the job.
* Reviews ELD compliance for cranes assigned to that branch
* Performs other duties as assigned or required.
Requirements:
Education:
* High school diploma or GED required
* Associate or Technical degree preferred
Experience:
* 3+ years’ prior experience as an equipment operator, driver, or in an
administrative support role.
* Prior transportation and/or heavy equipment experience is preferred
Skills
* Moderate level communication skills, must be able to read and comprehend
simple instructions, short correspondence and memos and the ability to write
simple correspondence. Also must be able to effectively present information
in one-on-one and in small group situations to other employees
* Advanced level attention to detail
* Moderate level PC skills, including proficiency in MS applications,
especially Word, Excel, and Powerpoint.
* Advanced ability to problem resolve and make sound decisions during high
pressure situations
* Expert multitasker with ability to meet deadlines
* Will be required to step in for Lead Dispatcher as requested, directed or
assigned
Physical Demands:
The physical demands described herein are representative of those that must be
met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to
walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and
talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may
occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those
an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is in a typical office
setting.
Maxim is an equal opportunity employer and does not discriminate against
employees or applicants for employment based on their race, color, religion,
creed, sex, national origin or ancestry, age, sexual orientation, disability,
genetic information or veteran status, as those terms are defined under
applicable laws, or any other characteristic protected by law.