Job Summary: The Manager-Patient Care Inpatient and Observations (Inpt/Obs)
works collaboratively with department nursing leadership team to provide
administrative, human resource and financial management for designated area(s)
of responsibility. Functions in a Magnet Recognized large tertiary academic
medical center with multiple hospitals and ambulatory sites licensed under Loma
Linda University Medical Center (LLUMC), level one trauma designation,
ST-Elevation Myocardial Infarction (STEMI) receiving center designation,
Comprehensive Stroke Center and Chest Pain Center accreditation. Directs
day-to-day operations based on the needs of the patient population served,
established professional practice model (Duffy Quality-Caring Model), applicable
regulatory standards and requirements, and approved clinical practice standards,
policies and procedures. Ensures quantity and quality of staff as applicable to
department hours of operation. Exhibits mission-focused thinking and
participates in the nursing strategic planning process and aligns service goals
and objectives with the mission, vision, and values of the organization. Ensures
areas of responsibility comply with requirements of planning, regulatory,
inspecting agencies, and hospital/department policies. Mentors and coaches
charge nurses and staff in transforming culture, processes and clinical practice
that meets the demands of cutting-edge health care delivery and nursing
excellence. Supports and inspires professional governance groups to attain
required nursing excellence standards to maintain Magnet Recognition as outlined
by the American Nurses Credentialing Center (ANCC). Provides leadership in the
conversion of care to evidenced-based practice at the bedside with emphasis on
safety initiatives, quality care, and best practices supported by innovative
technology. Participates in on-call rotation for designated area(s) based on
business need. Performs other duties as needed.
Education and Experience: Bachelor's Degree in Nursing required, or, Associate's
Degree in Nursing and a Bachelor's Degree in healthcare related field and a
Master's Degree in Nursing required. Minimum three years nursing experience
which has provided opportunity to demonstrate competencies in clinical nursing,
leadership or education required.
Knowledge and Skills: Substantial knowledge of state and federal healthcare
regulations and accreditation, finance, performance improvement, quality,
patient safety, evidenced-based clinical practice standards, medical staff
structure, legal aspects of care, and nursing scope of practice required.
Demonstrates professional competency and ability to develop and champion
department-specific clinical outcome improvements in a multi-initiative
organization. Ability to work effectively with a wide variety of staff.
Knowledge and application of adult learning principles, management techniques,
and utilizes problem-solving methodologies in a proactive and creative manner.
Able to read; write and speak with professional quality; use computer and
software programs necessary to the position (Word, Excel, Power Point);
operate/troubleshoot basic office equipment required for the position. Able to
relate and communicate positively, effectively, and professionally with others;
provide leadership; be assertive and consistent in enforcing policies ensuring
compliance with regulatory standards, rules and laws; think critically; use
sound judgment based on factual information and clinical knowledge; work calmly
and respond courteously when under pressure; lead, supervise, teach, and
collaborate; accept direction. Able to communicate effectively in English in
person, in writing, and on the telephone; think critically; work independently;
perform basic math and statistical functions; manage multiple assignments;
compose written material; work well under pressure; problem solve; organize and
prioritize workload; recall information with accuracy; pay close attention to
detail. Able to distinguish colors as necessary; hear sufficiently for general
conversation in person and on the telephone, and identify and distinguish
various sounds associated with the workplace; see adequately to read computer
screens, and written documents necessary to the position.
Licensures and Certifications: Active California Registered Nurse Licensure
required. Basic Life Support Certification issued by the American Heart
Association required. Other certifications as required in the
department-specific Plan for Providing Care.