Medical Assistant II-Riley Developmental Pediatrics

  Work & Schedule * Full-time, 40 hours per week * Monday–Friday, 8:30 AM – 5:00 PM * No weekends or holidays * Fast-paced clinic with a focus on teamwork and efficiency * Approximately 60% patient care / 40% administrative responsibilities * Location: 1002 Wishard Blvd, Suite 2120 Indianapolis, IN 46202 (Riley Pediatric Care Center)  * Surface lot (free) * Garage parking available (fee applies)   Key Responsibilities * The role is primarily office-based, but the MA must be able to step in and room patients during busy periods  * Prepare patients for visits by obtaining vitals, medical history, and visit information * Assist providers with exams, procedures, and developmental assessments * Perform clinical tasks including phlebotomy (blood draws) as needed * Prepare, clean, and stock exam rooms * Coordinate patient flow to support timely and efficient clinic operations * Manage supplies and maintain organized clinical spaces * Provide support to patients and families in a compassionate, professional manner * Complete documentation and administrative tasks accurately and timely   Qualifications * Certification required * Externship completion required  * Previous MA experience strongly preferred  * Previous experience in pediatrics strongly preferred * Experience with phlebotomy required or willingness to learn * Strong organizational, communication, and multitasking skills   Preferred Attributes * Detail-oriented and highly organized * Adaptable in a dynamic, busy environment * Strong team collaboration skills * Patient-focused with a compassionate approach to care * Proactive and dependable   Growth & Development * Opportunity to advance through the Medical Assistant career ladder * Exposure to specialized pediatric care, including autism evaluations and developmental services * Ongoing learning within a supportive clinical environment   Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.  * AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies. * High school diploma or equivalent required. Graduation from a Medical Assistant program required. * Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC). * Knowledge of OSHA, CLIA, and ADA required. * Knowledge of ICD-10 and CPT coding required. * TB validated (to administer or read) or validation obtained within 6 months of hire preferred. * Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire. * Knowledge of standard laboratory and medical procedures. * Knowledge of insurance plans and third-party payers. * Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists. * Requires basic math and accurate data collection and entry skills. * Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. * IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. * A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. * With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. * At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. * Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.