POSITION SUMMARY:
The Gift Shop Cashier provides exceptional guest service to casino guests while
efficiently handling sales transactions, stocking merchandise, maintaining
cleanliness, and ensuring the shop presents a welcoming and organized
environment. This position requires attention to detail, cash handling skills,
and a friendly, professional demeanor as well as knowledge of the store's
merchandise, selling techniques, and accurately balancing a cash drawer on a
daily basis. Responsibilities are performed in accordance with all Company
standards, policies, and procedures. This position will report directly to the
Gift Shop Supervisor.
ESSENTIAL FUNCTIONS:
* Responsible for practicing, supporting, and promoting North Fork Mono
Casino's culture and always demonstrating exemplary Service Standards.
* Greet Guests in a friendly, courteous, and professional manner.
* Accurately handle all cash, comp and credit card transactions using a POS
system.
* Maintain the cleanliness of all the merchandise and the physical property of
the gift shop.
* Assist with receiving, unpacking, and pricing merchandise.
* Maintain cleanliness and organization of gift shop, including counters,
shelves, and display cases.
* Ensure that the gift shop is a safe environment for Guests and staff.
* Perform opening and closing duties, including balancing the register and
preparing end-of-shift reports.
* Adheres to all local and federal regulations pertaining to the sale of
alcohol and tobacco products.
* Other job-related duties as assigned.
REQUIRED SKILLS/ABILITIES:
* Ability to communicate effectively with Guests, Team Members and Management
in both written and verbal form.
* Ability to operate a calculator, cash register and ticket machine.
* Basic math and cash handling skills.
* Excellent guest service skills.
* Must be flexible, motivated, and a team player with energy.
MINIMUM QUALIFICATIONS:
* High school diploma or GED preferred.
* Minimum of one (1) year of gift shop/retail experience required.
* Current RBS certificate required or ability to acquire one (employer will
provide upon hire).
* Must be able to obtain and maintain a Gaming License from the Tribal Gaming
Commission, which includes passing a background investigation.
* Must be at least 21 years of age.
PHYSICAL REQUIREMENTS:
* All work is performed on site in Madera, CA.
* Requires manual dexterity to perform job related functions.
* Ability to sit, stand or walk for the duration of their shift.
WORK CONDITIONS:
Team Members will be in constant contact with fellow Team Members and Guests.
Work includes the maintenance and care of the assigned work area. Work is
typically in an area which may be unusually hot, cold, noisy, and may contain
secondhand smoke. Work may be performed in a confined area. Performance of job
duties will require standing, walking, lifting, reaching, pushing, pulling and
grasping. Work may be scheduled at various hours, including working overtime,
and during evening, weekends, and holidays. Work may entail trained chemical
usage.
IMPORTANT NOTICES:
* When selecting candidates for employment, qualified Native American
applicants will be given preference over non-Native American applicants,
provided they meet the minimum qualifications for the position.
* This job description is not an exclusive or exhaustive list of all job
functions that a Team Member in this position may be asked to perform from
time to time. Duties and responsibilities can be changed, expanded, reduced,
or delegated by Management to meet the business needs of the property.