Certified Medical Assistant

Pay Range for this position is $19.82-$29.74 DOE ESSENTIAL FUNCTIONS AND BASIC DUTIES Supervisory-Specific Performance Expectations, Duties, and Responsibilities: * N/A Position-Specific Performance Expectations, Duties, and Responsibilities: * Shows patients to the examination room and prepares them for the provider. * Records patients’ past medical history, vaccine status, vital statistics, and medication reconciliation. * Maintains compliance within the department and clinic, as well as within state and federal regulations and policies. * Working knowledge of phone: answers, greets, and directs by phone. Takes messages and documents in the patient’s record. * Cares for instruments, i.e., cleaning, packaging, and sterilizing (where sterilization equipment is available). * Participates in mandatory in-services and attends staff meetings. * Follows policies and procedures. * Demonstrates knowledge of emergency preparedness and participates in drills. * Respects the confidentiality of patient records and uses complete discretion when discussing patient information in accordance with HIPAA. * Utilizes all department forms and documents in Electronic Medical Records (EMR) appropriately. * Identifies victims and the process for reporting abuse. * Collects, labels, and transports all specimens appropriately. * Demonstrates proper techniques when setting up for procedures. * Demonstrates knowledge of emergency and routine equipment and procedures. * Collaborates with patient care planning. Actively participates in education specific to patient diagnosis and needs. * Assists providers with special tests and procedures. * Acts as a resource person to other staff members. * Maintains a positive and supportive behavior towards team members, staff members, and other departments within the organization. * Participates in process improvement teams or in interdepartmental efforts. * Assesses every patient for safety, medication dosage appropriateness, and other needs. * Acts as a liaison between patients, families, providers, and staff. * Completes workload as assigned. * Administers medication and performs treatment in accordance with standards of care. Translates medications into pediatric doses and uses proper equipment for the patient’s size and age. * Floats to other clinical departments as assigned. * Performs other duties as assigned. Organization-Specific Performance Expectations, Duties, and Responsibilities: * Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner. * Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors. * Adheres to the MRH attire and dress code in accordance with organizational policies and procedures. * Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively. * Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required. * Maintains strict patient confidentiality at all times. * Reports to work punctually and completes assigned duties within established timeframes. * Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives. * Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies. * Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff. QUALIFICATIONS * Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license). * Must be legally authorized to work in the United States. * Must successfully pass a background check. * Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable). Must complete an Employee Health meeting prior to starting employment.