Receptionist

Memorial Hermann Surgery Center Southwest is looking for a friendly and organized Receptionist to be the first point of contact for our patients and visitors. This role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys providing exceptional customer service while managing front office responsibilities. If you have a professional demeanor, strong multitasking skills, and a passion for helping others, we encourage you to apply! JOB SUMMARY: THE RECEPTIONIST PLAYS A CRUCIAL ROLE IN ENSURING SMOOTH FRONT OFFICE OPERATIONS BY MANAGING PATIENT CHECK-INS, HANDLING PHONE CALLS, SCHEDULING APPOINTMENTS, AND ASSISTING WITH ADMINISTRATIVE TASKS. THIS POSITION REQUIRES A WARM, WELCOMING ATTITUDE AND THE ABILITY TO COORDINATE EFFICIENTLY WITH CLINICAL AND ADMINISTRATIVE TEAMS. RESPONSIBILITIES * Greet patients and visitors with a professional and friendly demeanor. * Answer and direct phone calls, taking messages as needed. * Manage patient check-in and check-out processes, ensuring accurate completion of paperwork. * Verify insurance information and collect co-pays. * Maintain and update patient records and appointment schedules. * Assist with billing inquiries and direct patients to the appropriate department. * Keep the waiting area organized and presentable. * Coordinate with clinical and administrative teams to ensure efficient office flow. * Bilingual is a plus