JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional
customer service through performing a variety of maintenance and cleaning tasks
to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Cleans and dusts walls, mirrors, countertops, glass, and windows
* Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker
rooms, weight area, cardio, office space, hallways, stairs, etc.
* Cleans and dusts all weight and cardio equipment
* Restocks supplies
* Empties clubs' garbage and recycling containers
* Completes daily and weekly scope of work as assigned
* Performs special cleaning projects as assigned
* Cleans and maintains wet areas of the club, if applicable (cleaning pool deck,
vacuuming pool, cleaning steam room and sauna and conducting regular pool
chemical testing). Not all clubs have wet areas
* Performs minor cosmetic repair on equipment (rust removal, touch up paint,
re-labeling, etc.)
* Partners with Facility Technician to perform cleaning duties on equipment as
outlined in preventative maintenance guide
* Performs minor painting as approved / directed by General Manager and
Facilities Technician
* Use all janitorial supplies in accordance to product labels and club manuals
* Report all newly identified facility maintenance issues via Service Channel
* Report any member complaints to the General Manager
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The
club attendant will regularly interact with club management, team members and
members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
* Cleaning practices and procedures
* Understand and follow written instructions
* Effectively communicate (verbal and writing skills)
* Work independently in the absence of supervision
* Attention to detail
* Establish and maintain cooperative working relationships with those contacted
in the course of duties
Minimum Educational Level/Certifications
* High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
* Six months of janitorial experience
Physical Demands/ Environmental Conditions
* While performing duties of this job, the employee is regularly required to
stand, walk, and use hands and arms
* Frequently required to climb, balance, stoop, kneel, crouch, or crawl
* Regularly required to lift up to 25 pounds. Occasionally required to lift up
to 100 pounds
* Telephone usage: Ability to communicate with internal and external members
* Required usage of cleaning chemicals, ladders, and cleaning utensils
* Regularly exposed to moving mechanical parts
* Noise level in the environment is occasionally loud
Travel Requirement
* Travel from club to club may be required
DISCLAIMER: This job description is intended to describe the general job
functions and requirements for this position. This is not intended to be an
exhaustive list of all the qualifications, responsibilities, duties, and skills
required. 24 Hour Fitness reserves the right to modify, add, or remove duties as
necessary.