Job Summary
The Medical Assistant supports patient care by performing clinical and
administrative tasks under the supervision of a medical provider. This role
assists with medical procedures, maintains exam rooms, facilitates patient
intake, and ensures efficient clinic operations while providing excellent
service to patients and staff.
Essential Functions
* Assists providers with non-invasive medical procedures, such as taking vital
signs and preparing patients for exams.
* Prepares and cleans exam rooms before patient visits and clinical procedures.
* Performs patient intake duties, including reporting test results, phone
triage, and documenting medical information as directed by licensed personnel
or providers.
* Reviews and maintains daily logs and documentation.
* Supports administrative duties, including pre-registering patients,
scheduling appointments, coordinating referrals, verifying insurance
eligibility, and managing clinic communications.
* Maintains an organized workload while providing prompt, courteous, and
efficient service to providers, patients, and visitors.
* Monitors and requisitions supplies and equipment to ensure appropriate
inventory levels and functionality.
* Educates patients on medications, diets, and other health-related topics,
addressing questions to ensure understanding.
* Performs other duties as assigned.
* Maintains regular and reliable attendance.
* Complies with all policies and standards.
Qualifications
* Completion of Medical Assistant program from an accredited school preferred
* 0-1 years of experience in a medical practice setting or completion of
externship program required
Knowledge, Skills and Abilities
* Knowledge of medical office procedures and patient care techniques.
* Basic proficiency in computer applications such as Microsoft Office and
medical record systems.
* Strong interpersonal skills with the ability to provide exceptional service
to patients and staff.
* Understanding of medical terminology and infection control practices.
* Effective time management, organizational, and multitasking skills.
* Critical thinking abilities to analyze situations and develop appropriate
solutions.
* Ability to maintain confidentiality and handle sensitive information.
Licenses and Certifications
* BCLS - Basic Life Support issued by American Heart Association (AHA) or
American Red Cross (ARC) or American Safety and Health Institute (ASHI)
required