JOB SUMMARY
Job Summary
The Driver will work within the Care Team to transport patients to their OCHC appointments. Behaves in a manner consistent with the mission of OCHC and performs other duties as requested.
Hours: Monday-Thursday 7:30am-12:30pm
Education & Training
* High School diploma or equivalent required
* Bus driver physical at the time of hire, renewed every 2 years (Sooner frequency might be necessary per provider)
Licensure & Certifications
* Class E Driver's License or CDL with passenger endorsement
* BLS (Basic Life Support) within 6 months of employment
Experience
* Driving experience preferred
Job Responsibilities
* Schedules transports and ensures rides are correct in EMR and MTM
* Keeps appointments and picks up patients in a timely manner
* Communicates with patients regarding their transportation
* Confirms patients' insurance and communicates all trip fees in advance of the ride. Refers patients to the Sliding Fee Scale when appropriate
* Coordinates with staff and patients to reschedule or cancel clinical appointments as needed
* Communicates with MTM, including changing and cancelling trips and resolving issues
* Coordinates efficient routes to maximize patients assisted daily
* Submits claims to MTM timely and accurately
* Refers patients to CHWs, care management, and other clinic resources as needed
* Participates in meetings, trainings, and activities
* Keeps providers and care team informed of barriers to care and any other pertinent patient information
* Appropriately documents all patient interactions, including phone calls and rides.
* Other duties as assigned