Job Duties
Essential Duties and Responsibilities:
• Actively solicit business to achieve occupancy and rental goals of the
property (45% closure rate on new leases and renewals or as directed). Assure
that prospective residents are reached through advertising and further market
the property by responding to phone inquiries, internet leads and property
tours.
• Responsible for accurate preparation and administration of all leasing
activities (i.e. – paperwork, applications, leases, etc.).
• Assist in the completion of market studies. Inspects and makes recommendations
regarding physical products as necessary to hit sales goals.
• Accountable for high resident satisfaction scores by ensuring residents needs
and concerns are responded to in a professional and timely manner.
• Maintain physical asset to provide a welcoming and pleasant environment for
residents.
• May plan and participate in community activities, as well as other projects as
assigned.
• Work side by side with staff to model appropriate resident service standards.
• Responsible for proper use of all equipment and supplies.
• Adhere to cost controls to reduce expenses and waste.
• Help manage and maintain company assets to stay within budget guidelines and
prolong the life of company property.
• Ensure a clean and safe work environment to maintain standards per CSM, local,
state and federal regulations including AWAIR program.
• Follow all CSM procedures for resident/employee incidents.
• Need to be available to assist in any natural/catastrophic disaster.
• Knowledgeable of emergency procedures.
• Responsible for effective self/workload management.
• Demonstrate clear written and verbal communication skills.
• Promote collaboration and a positive, professional work environment.
• Adhere to CSM attendance policy, grooming/appearance/dress code standards.
• Attend all required meetings.
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws.
Competencies/Skills Required:
1+ year of multi-family industry experience or customer service industry related
field is required.
Must be detail oriented, strong computer skills, have ability to communicate
well with all levels within and outside the organization, and be able to
problem-solve with employees and residents. Must be able to manage multiple
priorities in a fast-paced environment. Current and valid driver’s license with
safe driving record required.
Rate: $18.00 per hour
Education: High school diploma or GED required. College degree or equivalent
experience preferred.
CSM Corporation offers a comprehensive benefits package to all regular full-time
employees, designed to support the health, well-being, and financial security of
our employees. Our benefits include medical, dental and vision insurance plans,
company-paid life insurance and short-term disability coverage, company-paid
long term disability coverage for eligible employees, 401(k) plan with company
match, tuition reimbursement, voluntary benefits (critical illness, hospital
indemnity, accident insurance, pet insurance, identity theft), time-off,
scholarship program, generous hotel discounts and more! For benefits offered to
regular part-time or on-call employees, please email benefits@csmcorp.net
[benefits@csmcorp.net].