General Summary of Position:
This position is for a telecommunications, structured cabling, and technology
Field Service Technician. The job will consist of completing various cable
runs, hardware moves, adds, changes and “smart hands” installations for Granite
customers, primarily within a 50-mile service area radius. The technician will
also be responsible for leading subcontracted crews on larger projects in the
area. Company vehicle provided. Technician will directly report to a remote
supervisor.
Duties and Responsibilities:
* Communicate effectively with the NI team members and departments that
schedule each service call
* Complete basic structured cabling repairs and new installations according to
industry standard practices
* Smart Hands installations and maintenance with various technology platforms
and changing SOW’s
* Provide all required job and project deliverables within 24 hours or
otherwise specified in an SOW
* Keep company vehicle clean and serviced properly
* Keep all materials & tools stocked. Accountability maintained through
scheduled inventory counts.
Required Qualifications:
* 5-10 years structured cabling experience
* Ability to tone and test copper wiring / analog dial tone
* Ability to terminate and test Cat5e, Cat6, Cat6A cablings
* Ability to terminate and test Coax cabling
* Ability to patch and roll fiber
* Laptop skills (Excel, Putty/Hyper Terminal for ability to allow remote
session to engineer / NOC)
* Basic Networking (Modem Gui’s, Command Prompts, Initiate Remote sessions)
* Light travel
* Clean Driving Record
Preferred Qualifications:
* BICSI Certifications
* Wireless Knowledge (Ability to utilize Ekahua software)
* Lift Certified
* OSHA Certifications
* A+ networking certification
* Fiber certifications
Qualifications
Granite delivers advanced communications and technology solutions to businesses
and government agencies throughout the United States and Canada. We provide
exceptional customized service with an emphasis on reliability and outstanding
customer support and our customers include over 85 of the Fortune 100. Granite
has over $1.85 Billion in revenue with more than 2,100 employees and is
headquartered in Quincy, MA. Our mission is to be the leading telecommunications
company wherever we offer services as well as provide an environment where the
value of each individual is recognized and where each person has the opportunity
to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the
"Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at
zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to
organizations such as Dana Farber Cancer Institute, The ALS Foundation and the
Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and
2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life,
disability coverage, 401K retirement with company match, childcare benefits,
tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a
fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled