Security Guard

Retail Security Guard (Part-Time)   LOCATION: Inland Center Mall – San Bernardino, CA   PAY: $19.57/hour   POSITION TYPE: Part-Time   SCHEDULE: Afternoons and Evenings   OVERVIEW: We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.   BENEFITS: * Weekly pay * Flexible scheduling * Employee discounts * Employee Assistance Program (confidential support resources) * Supportive work environment focused on well-being   KEY RESPONSIBILITIES: Security & Patrol * Patrol assigned areas or maintain a fixed post to monitor activity * Control access points and manage pedestrian/vehicle traffic * Identify and report suspicious activity, incidents, or safety concerns * Respond to alarms, emergencies, and on-site incidents   Monitoring & Reporting * Monitor CCTV cameras and security systems * Complete daily activity logs, incident reports, and required documentation * Maintain awareness of surroundings at all times   Safety & Compliance * Follow all post orders, company policies, and safety procedures * Maintain knowledge of emergency response protocols * Inspect property for safety risks (fire hazards, equipment issues, etc.) * Support loss prevention and recommend safety improvements   Customer Service * Greet and assist customers, employees, and visitors in a professional manner * Provide directions and support as needed * Maintain a visible, approachable presence on-site   QUALIFICATIONS: Required * Strong customer service and communication skills * Ability to stay alert and respond calmly in emergency situations * Reliable, punctual, and able to follow directions * Ability to write clear and accurate reports * Must present a professional appearance and demeanor * State Guard license is required   Preferred * Prior security or customer-facing experience * Familiarity with CCTV, alarms, or access control systems   Skills & Attributes * High level of attentiveness and situational awareness * Dependable and team-oriented * Able to multitask and work in a fast-paced environment * Strong work ethic with a sense of urgency   Work Expectations * Arrive on time in full uniform and ready to work * Stay engaged and proactive throughout your shift * Follow all safety, training, and compliance requirements   ADDITIONAL INFORMATION: Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.     Qualifications MINIMUM REQUIREMENTS * Must be at least 18 years old (21 in some states depending on client/armed posts). * High school diploma or equivalent (GED). * Possess a valid state-issued Security Guard license/guard card (where applicable). * Valid driver’s license with a clean driving record. * Reliable transportation (personal vehicle preferred) and willingness to travel to multiple sites. * Ability to work flexible schedules, including days, nights, weekends, holidays, and on short notice. * Ability to stand, walk, or patrol for extended periods. * Strong written and verbal communication skills in English. * Must have a working smartphone for scheduling, communication, and reporting purposes. PREFERRED QUALIFICATIONS * Prior security, military, or law enforcement experience. * CPR/First Aid/AED certification. * Customer service experience in high-visibility or client-facing roles. * Ability to handle emergency situations calmly and effectively. CORE EXPECTATIONS * Maintain a professional appearance and demeanor at all times. * Adapt quickly to different sites, post orders, and client requirements. * Follow all company policies and procedures, including incident reporting. * Provide excellent customer service while maintaining a safe environment.