The Medical Assistant (MA) is a member of the primary care team who provides
direct patient care and provider support. The goal is to provide coordinated
patient centered clinical support related to visit-level care. The MA
facilitates the coordinated planning of office visits via patient and team
collaboration, the initial rooming of patients during office visits (including
medication reconciliation, risk factor review, and health maintenance review),
provider support during office visits, reviews with patient the plan of care,
and assists with follow-up as needed. In addition, the MA may also perform
in-office testing and clinic services (phlebotomy, EKG, hearing and vision
testing, etc.), preparation and maintenance of exam rooms, maintenance of
patient records, and other tasks as requested by medical providers.
Patient Care
* Pre-visit chart scrub (EMR): Including, but not limited to referrals,
reviewing medications, Immunizations, allergies, future and standing lab
orders, health maintenance due, and preventive care needs.
* Visit prep: procedures/vaccine prep/foot exam.
* Medication, Immunization, and allergy reconciliation.
* Rooming the patient may happen in person or remote: Including, but not
limited to vitals/medical records/reconciling care everywhere with health
history (remote rooming is applicable to MA II and MA III only).
* Prepare, administer, and document medications and vaccines.
* Assist with clinical procedures.
* Review provider recommendations and after visit summary (AVS) with patient.
* Patient Communication: AVS, Q&A, results.
* Address to patient encounters via electronic health records.
* Conduct clinical services: Including, but not limited to EKG, pulse oximetry,
hearing & vision testing, collect and/or process lab specimens, spirometer,
venipuncture.
* Schedule patient appointments, coordination of care with appropriate staff
(e.g. CHW, PharmD, RNCC, Nutrition) for appointments or tests with
specialists.
* Deliver patient care within HRSA services scope and approved locations,
encompassing patient homes, community-based sites, and providing home-based
care when necessary and in adherence to defined services and safety
protocols.
Clinic Operations
* Care of the clinic, maintain cleanliness.
* Supply ordering.
* Room Stocking.
* Sterile Instrument Processing.
* Quality Assurance routine tasks (including but not limited to running
controls, checking exp. dates, etc.).
Skills & Knowledge
Critical thinking and problem solving skills. Must have excellent written,
verbal, telephone and interpersonal communication skills. Familiarity/experience
with client interaction on the telephone. Knowledge of available basic community
services. Basic typing skills (such as 30 WPM). Basic personal computer skills
and comfort with Microsoft Windows® operating system. EHR experience, EPIC
experience a plus.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that
pioneers unique and creative ways to provide and improve patient access to
health care. Since our founding in 2002 we have proudly served insured and
uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral
health, pharmacy, and nutrition support to serve patients in the most meaningful
way. At Mosaic Community Health, you will work with incredibly dedicated and
mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A
lifestyle of serving others. A lifestyle of being an integral part of your
community. A lifestyle that offers work/life balance. A lifestyle of enjoying
the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a
PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that
improves lives, including yours.