Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your
passion into a rewarding career through our extensive business and product
training.
SCHEELS is a leader in the sporting goods industry - driven to create the best
experience in the USA for our customers. SCHEELS boasts the largest selection of
sports brands in America—offering world-class brands, special attractions, and
unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and
expectations of our customers. SCHEELS associates talk-the-talk, and
walk-the-walk, with the best product and expert training in the sporting goods
industry. Mentorship and professional development training are a focus
throughout your entire career.
Responsibilities:
* Assures customers are receiving world class customer service and attention in
the fitting rooms
* Answer all incoming calls in a friendly, professional and pleasant
disposition
* Be knowledgeable and courteous while assisting customers and transferring
calls to appropriate associates or areas for further assistance
* Assist in general office duties that include mail service, sorting and
opening mail to deliver to appropriate individuals/departments, and assisting
other office positions as needed
* Create daily pocket schedules, make signs for all shops
* Assist in various projects for members of the Leadership team as needed
* Development of product knowledge and partners with sales associates to help
achieve daily selling goals
* Focuses on fashion trends
* Checks customers in and out of rooms, while monitoring amount of merchandise
the customer has in the fitting room
* Prepares merchandise (buttons, zips, etc.) to return to the selling floor
* Be knowledgeable to answer question converting location, price and use of
merchandise
* Contribute to a work environment that fosters pride in being part of a
winning team and promotes personal growth
* Demonstrate strong organization, attention to detail, ability to multi-task
and problem solving skills
* Be professional in appearance and attitude, contribute to a positive team
atmosphere and treat others with respect and consideration while following
Scheels' policies and procedures
* Excellent written and verbal communication skills
* Ability to complete basic mathematical equations
* Promote the Scheels Visa Rewards card and be able to clearly explain all
benefits
Compensation:
* Compensation for this position can range from 17+/h depending on experience
and skills.
Requirements:
Customer Service
* Genuinely and consistently treat co-workers, customers and business partners
like they are the most important person including eye contact, a smile and a
genuine “Thank you”
Culture
* Approach daily tasks, projects and follow-up communication with energy and
sense of urgency
* Cultivate a deep desire to become a knowledge expert in their role with the
ability to apply their knowledge and experience with great impact
* Show respect and appreciation for others and Scheels
* Arrive to work and meetings 10 minutes early
Team Mentality
* Genuine interest and action in helping others before yourself, regardless of
recognition or reward
Teach-ability
* Consistent eagerness to listen, learn, apply knowledge and accept critical
feedback
* Ability to adapt to a changing work environment
* Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
* Meets Scheels dress and grooming expectations in support of professional,
clean and welcoming environment for customers, co-workers and business
partners
Efficiency
* Demonstrate pride and ownership of their work while meeting expected
deadlines
Education & Experience:
The ideal candidate will have a minimum of a high school diploma, or general
education degree (GED); 1-3 months of related experience or training; or
equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch,
reach, walk, push/pull, lift, talk, and hear with or without reasonable
accommodation.
Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds
of force frequently, and/or up to 10 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates. Associates are
expected to follow all safety procedures and perform their job duties in a
fashion that minimizes the risk of injury.
Schedule:
Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday
through Saturday, 11a.m. and 7p.m., Sunday. Average hours per week is 41 hours.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
[http://scheels.com/careers]
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment
opportunities to individuals regardless of age, color, national origin,
citizenship status, physical or mental disability, race, religion, creed,
gender, sex, sexual orientation, gender identity and/or expression, genetic
information, marital status, status with regard to public assistance, veteran
status, or any other characteristic protected by federal, state or local law. In
addition, Scheels will provide reasonable accommodations for qualified
individuals when appropriate.