WAGE RANGE: $15.00
OPEN UNTIL FILLED: 1ST PULL DATE, SEPTEMBER 15, 2026
JOB SUMMARY
Responsible for the care and safety of children in the child entertainment
center, including check-in, and dispensing food and beverage service.
ESSENTIAL JOB FUNCTIONS:
1. Greet all guests promptly, pleasantly, and in a manner that promotes fun
and safety.
2. Check children in/out of the child entertainment area as outlined by
procedures.
3. Accurately handle all cash transactions, when accepting childcare payments
or providing arcade change.
4. Prepare and provide food/beverage orders to children based on internal
procedures, ensuring food safety and health code compliance.
5. Monitors child activity and interacts appropriately with children, ensuring
a fun, safe environment as well as monitoring the environment of the
entertainment areas. Be aware of children/patrons’ conduct to promote a
safe guest experience at all times.
6. Maintain control of children and guests, contacting supervisor for
assistance for difficult or unruly patrons.
7. Check children for head lice and other health hazards. Handle
appropriately.
8. Stock food and supply items as needed to ensure adequate stocking levels.
9. Provide light janitorial duties as needed, including carpet sweeping,
garbage disposal, dusting, and keeping restroom and rest areas sanitized,
neat, and stocked. Clean and sanitize all surfaces within the child
entertainment areas.
10. Handle guest inquiries and/or concerns efficiently and cordially, referring
difficult situations to the supervisor.
11. Administer first aid as needed, contacting security for emergency services.
12. Comply with regulatory laws, employee handbook, department policy and
procedures, safety codes, etc.
13. Promote teamwork through punctual, responsible attendance and courteous
respectful behavior.
14. Promotes a clean, safe, and healthy work environment for employees and
guests. Promptly reports all concerns to the supervisor.
15. Ensure that the operation of equipment, tools, and materials is handled
safely.
16. Other duties as assigned.
PROMOTE WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
ACCESS TO SENSITIVE AREAS:
1. Cash register.
2. Storage areas.
MINIMUM QUALIFICATIONS:
1. Experience working with children, preferably in a daycare or preschool
setting.
2. Customer service experience.
3. Computer literate. POS system experience preferred.
4. Requires a strong rapport and comfort level in working with children.
5. Possess a valid first aid/CPR/food handler’s certification or obtain it
within 30 days of employment.
6. Needs to frequently stand, sit, and move about for long periods, light
lifting, bending, stretching, and needs to periodically climb in/out of
tubes.
7. Effective communication skills - to provide verbal instruction, respond to
questions, and have exceptional interpersonal skills and abilities.
8. Flexible schedule – able to work various shifts, weekends, and holidays.
9. Exhibits a professional demeanor through appearance and by maintaining a
positive attitude toward all employees and guests.
10. Must be able to pass a criminal background check.
11. Must be at least 18 years of age.
PREFERRED QUALIFICATIONS:
1. Bi-lingual in English/Spanish.
2. High school diploma or GED.
DISCLAIMER
This job description is intended to describe the general nature and level of
work performed. It is not intended to be an exhaustive list of all duties,
responsibilities, or qualifications. Duties may be modified or assigned at any
time based on business needs.