Join the team at The Grove Resort & Water Park Orlando, where every day is an
adventure! Located just six miles from Walt Disney World® Theme Parks, we offer
employees the chance to be part of a dynamic, exciting workplace that delights
guests from all over the world. With 787 condo-style rooms, daily transportation
to Orlando’s top attractions, and complimentary access to the award-winning
Surfari Water Park, our resort is the ultimate destination for family fun and
relaxation. We also feature 6,000 square feet of meeting space, serene
activities at Lake Austin Pier, and a variety of dining options, including
Valencia Restaurant, Longboard Restaurant, and Alfresco Market.
Our latest addition, The Terraces at The Grove, brings a modern, adult-centric
retreat to our resort. Overlooking Lake Austin, this exclusive property boasts
160 rooms, a private pool with cabanas, a poolside bar (DYVE), a fire pit
seating area, a gym, and BYTE, a grab-and-go market. Employees at The Grove
enjoy working in a collaborative environment where they help create
unforgettable memories for our guests while taking advantage of career growth
opportunities in the heart of Orlando’s vibrant hospitality industry. If you're
ready to work in an inspiring, energetic setting with an amazing team, we’d love
to hear from you! Join us and make every day extraordinary!!
SPIRE Hospitality is a management company specializing in creating memorable
guest experiences and delivering best-in-class service at our hotels and resorts
across the country. We ensure you have the support, tools and opportunities you
need to get the job done, grow as an individual, and excel in your hospitality
career.
We offer a comprehensive full-time benefits package consisting of EARLY PAY OR
EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount
program, identity theft protection, pre-paid legal support, flexible spending
accounts, matched 401K, life, critical accident or illness, short- & long-term
disability, paid time off, wellness programs, wonderful hotel discounts and much
more.
In this role, you will excel in delivering outstanding Guest Services as a vital
member of our Housekeeping TEAM. You will be responsible for achieving and
maintaining guest satisfaction by creating a home-away-from-home atmosphere.
From the moment guests enter their room, the Room Attendant ensures they
experience a sense of relief and comfort.
Essential Job Functions:
* Provide exceptional service to our guests by promptly addressing their
requests with genuine engagement and thoughtfulness, ensuring their complete
satisfaction
* Ensure guest satisfaction includes the prompt return of lost or items
accidentally left behind in our hotels
* Prepare carts with all necessary supplies to ensure seamless and efficient
cleaning of assigned guest rooms throughout the day
* Demonstrate a commitment to cleanliness by dusting surfaces, disposing of
trash, cleaning bathrooms, and refreshing bed linens and towels in
guestrooms, ensuring every detail shines with perfection
* Report supply levels and any equipment issues promptly to ensure seamless
operations and guest satisfaction
Hotel Specific:
* Perform duties across multiple properties as required
Physical Demands:
* Lift, carry loads weighing up to 50 lbs
* Push and pull wheeled carts weighing up to 50 - 100lbs
* Extend arms overhead, scrub, bend, and stoop for extended periods and work in
confined spaces
* Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day
Qualifications:
Education:
* High school diploma or its equivalent
Experience:
* 1 year of previous Housekeeping Room Attendant experience preferred.
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability
and veterans