We are seeking a responsible and detail-oriented Night Auditor to join our Front
Office team. This overnight role is a unique combination of guest service and
accounting, ensuring a smooth and secure transition between hotel operating
days. You’ll serve as the primary point of contact for overnight guests while
also ensuring the accuracy and professionalism of closing out the day’s
financial activity.
What You’ll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us,
impeccable service never stops. The Night Auditor is responsible for maintaining
guest standards overnight and looking after the property’s balances from the
previous day.
Some of your nightly duties include:
· Balancing paperwork, cash drawer, deposits, reconciling credit cards and
submitting batches
* Input into the front office system revenue, expenses, and allowances to
generate the daily reports such as the Guest Ledger Summary and the Daily
Restaurant Summary.
· Completing front desk duties including check-ins/outs, room scheduling,
room moves, late checkouts, stay-overs and other requests from guests.
· Answer guests’ questions about the hotel services and amenities.
Where You’ve Been:
We’re looking for someone with an Associate’s Degree or six months to one year
of related experience, the ability to work evening/overnight shifts, and strong
computer skills. But most importantly you must be a people-person! You will need
to interact with all hotel guests and team members in a polite and positive way
at all times, fulfilling requests (even challenging ones) in a timely manner. If
you don't work well under pressure, this won’t be a great fit.
When You’re Here:
Sometimes you’ll be behind the desk—but also be prepared to move around because
more than half of the time you will be standing/sitting, carrying/lifting up to
25 pounds, walking, bending/twisting, climbing stairs and more. You also must be
able to accommodate varying schedules including nights, weekends and holidays.
But wait, there’s a great upside: in exchange for your flexibility, we offer
excellent pay, hotel discounts, F&B discounts and the opportunity to be part of
an anything-but-standard growing hotel company.