Tour Receptionist-Sales Support

Holiday Inn Club Vacations
Holiday Inn Club Vacations·Gatlinburg, Tennessee·2 months ago
Full-timeOn-site

Job Description

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.  ESSENTIAL DUTIES AND TASKS:  Performs all elements of the check-in and departure process for the designated sales and marketing department * Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services * Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments * Prepare and distribute all departmental reporting upon management’s approval * Executes the gifting process for the designated sales and marketing areas            QUALIFICATIONS: * Excellent computer and telephone skills. * Proficient in use of Internet, MS Word, PowerPoint and Excel. * Strong commitment and execution of customer service skills. * Able to priorities, organize and delegate assignment with ease. * Strong work ethic. * Excellent verbal and written communication skills are essential for success. * Possess well-developed judgment, interpersonal and communication skills. * Attention to details and analytical as well as creative approach to tasks. * Participates in proactive team efforts to achieve departmental and company goals. * Carries out any reasonable request by management. #INDSA2 

Skills Required

Computer skillsTelephone skillsInternet proficiencyMS WordPowerPointExcelCustomer servicePrioritizationOrganizationDelegationWork ethicVerbal communicationWritten communicationJudgmentInterpersonal skillsAttention to detail

About the Company

Holiday Inn Club Vacations

Holiday Inn Club Vacations