Night Auditor
Reports to: Operations Manager
Department: Rooms
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company [https://de.hotelbusiness.com/?id=hotelbusiness_greenbook2023&page=40&url=https%3A%2F%2Fwww.mirabelsmagazinecentral.com%2Fdigitaledition%2Findex.html%3Fid%3Df85a0fc0-77da-43d7-b88a-925aec54d320&view=s]. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
* Competitive compensation package
* Full benefits package, including 401K with matching and paid time off
* Growth company focused on expansion through strategic acquisition and development
* Hotel discounts at locations worldwide
JOB DESCRIPTION
The purpose of the Night Auditor at Holiday Inn Express & Suites Morris is to be responsible for overseeing nightly hotel operations, you will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11pm to 7am. Ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Check guests in/out, process payments, and handle AYS duties.
* Reconcile guest service agent paperwork and credit card transactions.
* Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
* Run daily close-out reports, process night audit, and maintain the front desk log book.
* Handle guest mail, messages, and faxes, ensuring timely delivery.
* Must be able to stand for extended periods, walk, bend, and crouch.
* Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.
* Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.
QUALIFICATIONS
* Minimum one year of hotel front desk or accounting experience preferred.
* Strong communication skills and ability to perform basic math calculations.
* Ability to analyze data and make decisions regarding guest check-in/out processes.