Teller II (Part-time 20 hours)

Position Summary:  The primary purpose of this position is to provide consistent, high-quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.  Functions: * Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions * Resolves routine customer service concerns and/or notifies the appropriate authority to do so * Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers' checks, money orders, cashier checks * Meets or exceeds defined sales, referrals, and service goals * Willingness to act as a resource to fellow tellers; may participate in the training of new tellers * Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines * Processes transactions on the bank’s operating system(s) * Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines) * Removes deposits from, and counts and balances cash in automated teller machines and night depository * Performs other assigned duties essential to the operation of the branch * Occasionally “fills in” for other branches at the request of management * May open new accounts * Completes end of day branch balancing and reports * Actively participates in community service and consistently represents Dime Bank in a professional manner Knowledge, Skills, Requirements: * Requires at least a high school diploma or its equivalent, six months to one year of prior experience in a financial institution performing teller activities, and an adherence to the bank’s training policies and requirements. * Aptitude for mathematics * Able to strictly follow instructions, policies, procedures, and confidential protocol * Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures * Excellent customer service, including customer relationship building and product and services referral skills * Top-notch communication skills * Competent keyboard skills and familiarity with computers * Organizational skills, i.e., maintain an organized and efficient workspace * Initiative * Ability to work closely and harmoniously with others in a busy environment Physical Demands and Condition Requirements: * General office environment * Standing for extended periods of time * Ability to lift bags of coin Equipment Used: * General office equipment, i.e., calculator, photocopier, etc. * Computer * Coin machine * Bill counter  ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.