Position Summary
Terrain Park Attendants are responsible for the daily inspection, maintenance,
construction, and repair of terrain park features, signage, fencing, and related
infrastructure. This position supports a safe and positive guest experience by
monitoring terrain park conditions, promoting park safety and etiquette,
assisting with events, and serving as an on-snow resource for guests. Terrain
Park Attendants work closely across Mountain Operations and other departments to
maintain terrain parks in accordance with established safety and operational
standards.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
Guest Services
* Maintain a visible on-snow presence as a park ambassador.
* Engage with guests to promote safe use of features and encourage positive
experiences.
* Gather guest feedback on park features and overall experience.
* Model professionalism, respect, and exceptional service with guests and
coworkers.
Team & Event Support
* Assist with designing, building, and maintaining terrain park features and
trails.
* Support special events, competitions, and photo shoots in the park and across
the mountain.
* Collaborate with grooming and mountain operations teams to ensure safe and
functional conditions.
* Promote teamwork, innovation, and fun by contributing ideas and stepping in
to help where needed.
Safety & Compliance
* Open and close terrain parks daily, following established procedures.
* Inspect, maintain, and repair park features, signage, fencing, and trail
markings.
* Conduct daily safety checks and address hazards immediately.
* Enforce the SMART STYLE safety code and all terrain park rules.
* Maintain accurate logs of inspections, maintenance, and safety observations.
* Set up and remove flags, banners, and trail markings as directed.
* Install and maintain closures, fencing, signage, and event materials using
appropriate tools.
* Ensure terrain park areas remain clean, safe, and organized throughout the
day.
* Use of terrain park features while on duty is limited to brief,
task-specific, job-related testing for inspection, maintenance, and safety
verification purposes only.
Minimum Qualifications
* High school diploma or equivalent preferred.
* Must pass a ski/snowboard test demonstrating expert-level ability.
* Ability and willingness to work up to 40 hours per week, including weekends,
evenings, and holidays.
* Prior experience in a terrain park or mountain operations environment
preferred.
* Ability to perform strenuous physical labor, lift 50+ lbs, and work in
inclement weather conditions.
* Must be comfortable testing features such as rails, boxes, and tabletops.
* Ability to ski/snowboard while carrying hand tools (rakes, shovels, drills,
etc.).
* Strong communication skills and ability to engage with guests professionally.
* Ability to work independently with minimal supervision.
* Good judgment and ability to react quickly under pressure.
* Ability to follow oral and written instructions and maintain organized
records and logs.
* Dependable and punctual, with a strong work ethic and positive attitude.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this position.
Reasonable accommodation may be made to enable individuals with disabilities to
perform the functions. While performing the duties of this position, the
employee is regularly required to talk or hear. The employee frequently is
required to use hands or fingers, handle, or feel objects, tools or controls.
Proper cold-weather clothing, protective gear, and adherence to safety
procedures are required to ensure personal well-being and maintain safe
operations in challenging conditions. The employee is occasionally required to
stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel,
crouch, or crawl. Specific vision abilities required by this position include
close vision, distance vision, color vision, peripheral vision, and the ability
to adjust focus. The employee must be able to lift, push, pull, or carry
objects, use abdominal and lower back muscles to provide support over time
without fatigue, and effectively jump, sprint, or throw an object. Excellent
stamina is required. The employee regularly works near moving mechanical parts
and in outside conditions that include inclement weather, heat, cold, humidity,
and exposure to snow/ice.
Note
This job description in no way states or implies that these are the only duties
to be performed by the employee(s) incumbent in this position. Employees will be
required to follow any other job-related instructions and to perform any other
job-related duties requested by any person authorized to give instructions or
assignments. All duties and responsibilities are essential functions and
requirements and are subject to possible modification to reasonably accommodate
individuals with disabilities. To perform this job successfully, the incumbents
will possess the skills, aptitudes, and abilities to perform each duty
proficiently. Some requirements may exclude individuals who pose a direct threat
or significant risk to the health or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills, or abilities. This document does not create an employment contract,
implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, a drug-free workplace, and
complies with ADA regulations as applicable.