WELCOME TO LEVEL5 HOSPITALITY! WE ARE A TEAM OF DIVERSE EXPERTS THAT CAME TOGETHER TO CREATE A POWERHOUSE IN THE HOTEL MANAGEMENT SPACE. THIS L5 LIFESTYLE ENCOMPASSES OUR VALUES, ETHICS, MINDSET, AND INTEGRITY. OUR LIFESTYLE DRIVES PERFORMANCE TO BE A WORLD CLASS HOSPITALITY PARTNER. WE ARE HIGH TOUCH, RESULTS DRIVEN, COLLABORATORS WITH A SHARED COMMITMENT TO INNOVATION AND CREATIVITY. PARTNER WITH LEVEL5 HOSPITALITY FOR A BOLD, REFRESHING, EXTRAORDINARY EXPERIENCE. LET’S LEVEL UP!
Job Summary:
The room attendant will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.
Duties/Responsibilities:
* Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning
* Checks the inventory of cleaning cart and adds any necessary supplies
* Knocks and announces self before entering room; returns at a later time if rooms are occupied
* Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements
* Neatly makes beds and stocks towels, washcloths, and hand towels according to policies
* Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices
* Wipes surfaces in room and cleans mirrors
* Vacuums floors and removes trash
* Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy
* Ensures room meets hotel standards with a final room inspection
* Notifies supervisor of room availability and reports any suspicious activity to security
* Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed
* Notifies maintenance department of needed maintenance or repairs
* Takes found items to designated lost and found area if guest has checked out
* Performs other related duties as assigned
Required Skills/Abilities:
* Detail-oriented and thorough
* Ability to remain discreet and respect the privacy of guests
* Ability to perform consistent work to the highest of standards
* Ability to interact with guests in a pleasant, friendly way
Education and Experience:
* Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
* Ability to read, write, speak, understand, and communicate in basic English preferred
Physical Requirements:
* Must be able to access and navigate the facility.
* Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
* Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.