Dispatcher

Position Profile  This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time.   Essential Duties  Operate safely and in compliance with all established HSSE policies and procedures  Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group  Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system  Provides excellent customer service on the phone and when arranging for pick-ups and deliveries  Communicates with various customer sites to coordinate the movement of freight  Assist customers with setting appointments and with other issues at locations  Support the safe operation of all trucks, drivers and related trucking operations  Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc.  Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA  Prepare a variety of reports for operations, customers and for internal use  May assist with trucking and warehouse operations, as needed  Alaska - Conduct driver employee reviews  Alaska - Assist human resources with counseling statements  Alaska - May lead toolbox meetings  Alaska - May approve Driver time sheets, hourly pay review and approval  Alaska - Supervise Drivers and provide mentorship   Alaska - Specialty project oversight applicable to terminal location   Alaska - Equipment control when spotting, staging, transferring equipment between terminals, to include scheduling R&M with the shop  Perform other duties as assigned  Qualifications  High school diploma or GED  Minimum of two years transportation / dispatch experience  Knowledge, Skills, and Abilities  Sound understanding of DOT regulations, HazMat and OTR experience preferred  Proficient use of MS Office Suite including Word, Outlook and Excel  Excellent verbal, written and listening communication skills  Ability to multi-task and prioritize and exhibit team player attitude  High level of interpersonal skills to handle sensitive and confidential situations  Demonstrate poise, tact and diplomacy    Benefits Competitive hourly rate range: $23.90 - $37.00, plus $5.00 location differential, depending on experience and qualifications Employer subsidized medical, dental, and vision coverage for you and your family/dependents. Employer paid life insurance, accidental death and dismemberment (AD&D), and short term and long-term disability coverage Generous 401(k) plan with a 4% company match 2 weeks’ vacation accrual first year 7 company holidays  7 days of sick leave annually Up to $5,250 per year in tax-free educational assistance to assist with career development and growth Shift Differentials (if applies) added onto Base Hourly Wage Annual boot reimbursement Working Environment  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable Accommodations  Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.