Dominium is helping tackle the affordable housing crisis – and we’re looking for
motivated candidates to join our team and advance our mission. With offices in
Atlanta, Dallas, Phoenix and Minneapolis, Dominium is one of the nation’s most
respected and innovative affordable housing development and management
companies. We create quality, affordable homes and engage with our residents to
foster a strong sense of community and connection.
Join us in making a difference in people’s lives every day at a company where
you can challenge yourself to develop both personally and professionally.
We are currently seeking a Leasing Consultant to join our team at Vermillion
[https://www.vermillionhouston.com/], a 260 unit apartment community in Houston,
TX.
Position Summary:
This role combines customer service and sales, focusing on leasing apartments.
The ideal candidate enjoys engaging with customers by phone, in person, and
online. Responsibilities include presenting properties, building rapport,
following company standards for tours and sales, and providing follow-up to
prospective residents. The position requires adherence to Fair Housing
guidelines, maintaining a professional appearance, documenting interactions in
PMS software, and assisting customers with application completion per company
policies.
Essential Functions:
* Customer Engagement: Greets and assists prospective residents via phone,
email, text, and in person; build rapport and provide property tours.
* Sales & Follow-Up: Presents available units, closes leases following company
standards, and conducts timely follow-up with prospects who do not lease
immediately.
* Property Presentation: Inspects and “sparkle” homes scheduled for tours daily
and walk the tour path to ensure it is clean and presentable.
* Community Knowledge: Maintains familiarity with property features, local
schools, hospitals, banks, shopping, transportation, and amenities;
communicate these effectively to prospects.
* Compliance & Documentation: Adheres to Fair Housing laws; complete Guest
Cards for every interaction and accurately enter data in Yardi PMS software.
* Application Assistance: Guides customers through application completion and
collect required documentation for affordable housing eligibility.
* Marketing & Outreach: Participates in off-site marketing activities and
traffic-generating initiatives to support occupancy goals.
* Additional Duties: Supports community events, assist with resident retention
efforts, and completes projects assigned by the supervisor.
Qualifications:
* High School or equivalent education. Sales and / or other customer service
experience preferred. Experiences that translate well include hospitality,
restaurant and retail.
* Effective verbal and written communication skills, and the ability to
communicate in English both orally and in writing.
* Well-developed people skills. An ability to work with a variety of
personalities and situations in a friendly outgoing and professional manner.
* Basic math skills for calculating rent payments, deposits, application fees,
pet fees, interest, etc.
* Proficient in Microsoft office (Word, Excel, Outlook).
* Reasoning ability, and the ability to focus on established goals and sales
requirements.
* Ability to work evenings and weekends, including 7 days a week as needed.
* May require a valid driver’s license.
About Us: Dominium is a purpose-driven leader in affordable housing. We operate
in approximately 20 states, supported by a team of over 1,300 dedicated
employees. For more than 50 years, we have delivered excellence in the
development and management of affordable housing communities across the United
States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People,
Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide
quality, affordable housing that builds Enduring Value for our residents,
employees, communities and financial partners. We believe housing provides
dignity, and our work has a positive, lasting impact on the lives of individuals
and families – often for generations. Our properties last for decades, leaving a
lasting impact in the communities where they are located.
We offer a competitive salary, an incentive bonus program, training and
development programs, career growth and community volunteer and outreach
programs. We also provide a comprehensive benefits package for eligible
employees, including Basic Life and AD&D; Employee, Spouse and Child
Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We
also offer Medical, Dental and Vision coverage, with optional Health Savings
Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We
offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an
Employee Assistance Program. Additionally, you have access to a 401(K) plan,
Health and Financial Wellness Programs, Paid Time Off including Paid Holidays
and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee
Recognition and the Dominium Employee Emergency Fund.
Dominium is committed to providing equal employment opportunities to qualified
applicants and employees. Dominium prohibits employment discrimination on race,
color, creed, religion, national origin, citizenship, sex (including sexual
orientation and gender identity), pregnancy, marital status, familial status,
status with regard to public assistance, disability, membership or activity in
local commission, veteran status, military status, age, genetic information,
union membership, use of lawful consumable products, or any other category
protected by applicable state or federal law.