About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our
community in Wilmington as well as all of Southeastern North Carolina.
Wilmington Health is structured as a multi-specialty medical practice with
primary care providers integrated into the system. In this way, Wilmington
Health is able to provide a comprehensive and coordinated approach to the care
of all our patients. Wilmington Health is committed to using collaborative,
evidence-based medicine in providing the highest quality of care to the patients
we serve.
Purpose:
Administers nursing care for and treats patients in medical office, as directed
by Physician, Advanced Clinical Provider, Registered Nurse or supervising
department manager, by performing the following duties
Essential Duties/Responsibilities:
* Prepares patient for and assists with examinations
* Administers injections and medications, dresses wounds and incisions,
provides accurate and consistent information to the patient using an
established protocol, interprets Physician's instructions to patients,
assists with emergency and minor procedures, and performs related tasks as
directed
* Collects patient data and maintains records of vital statistics and
physiological/biological information in Electronic Medical Records (EMR)
system
* Cleans and sterilizes instruments and equipment, and maintains stock of
supplies and medications
* Conducts specified laboratory tests
* Acts as receptionist, performs secretarial duties, may communicate with
insurance companies, and calling in/faxing prescriptions
* Communicates with managed care for prior authorizations. Schedules procedures
on campus and off site
* Responsible to respond to/triage patient phone calls and messages
* Educates patients and instructs on any medications, treatment plans, etc.
Other Duties:
* As assigned by manager
QUALIFICATIONS
Required:
* Active CMA or RMA Certification from accredited association.
* Successfully completed and passed an accredited Associates Degree program in
Medical Assisting or an accredited CMA program.
* Valid NC Driver’s License and reliable transportation
Preferred:
Wilmington Health is an Equal Opportunity Employer committed to providing equal
opportunities to all applicants and employees. We are committed to treating
everyone equally and with respect regardless of race, age, sex, religion,
national origin, citizenship, marital status, veteran’s status, sexual
preference, disability, genetic information, or any other class protected under
state or federal law.
ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 –
5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Continuously
Sitting
Frequently
Walking
Continuously
Kneeling/Crouching
Rarely
Lifting
Rarely
Certified Medical Assistant (CMA) - Competencies
General
1. Customer Service
2. Professionalism/Integrity/Responsibility
3. Teamwork/Process Focus
4. Dependability/Punctuality
5. Interpersonal Relationships/Communication
6. Judgment/Decision Making/Problem Solving
7. Quality/Quantity
8. Initiative
9. Safety/Housekeeping
10. Organizational Skills/Time Management
11. Meds/IVs
12. Specimen Collection
13. Assessment skills
14. Phone skills/Triage
15. Equipment Use/Maintenance
16. Procedures
17. Computer Knowledge
18. Documentation