Front Desk / Parent Coordinator

Part-Time | $20.00/hour | [Days/Hours — e.g., Monday–Friday, 2:00–7:00 PM] About the Role: The Front Desk/Parent Coordinator is the first point of contact for members, parents, and visitors at the club. This role manages check-in/check-out, communicates with families, and keeps front-office operations running smoothly. Minimum Qualifications: * High school diploma or GED * Must be 18 or older * Strong communication and customer service skills * Comfortable with basic computer use (attendance systems, email) * Ability to pass background check, CPR/First Aid certification (or willingness to obtain) Preferred Qualifications: * Experience in front-desk, office, or customer service roles * Experience working with kids or families * Bilingual abilities Responsibilities: * Greet and check in/out members and visitors * Answer phones, respond to parent questions and concerns * Maintain accurate daily attendance and sign-in records * Communicate important updates to parents (pickup times, closures, etc.) * Support site staff with administrative tasks as needed * Keep front desk area organized and welcoming Skills: Friendly and professional communication, strong attention to detail, multitasking, and comfort interacting with parents and families daily.