Delivery Coordinator

DELIVERY COORDINATOR The Delivery Coordinator plays an important role in ensuring a smooth and professional vehicle delivery experience for our customers. This position serves as a key communication link between the sales team, service department, and customers to ensure vehicles are prepared, documented, and delivered efficiently. The ideal candidate is organized, detail-oriented, and customer-focused. Strong communication, time management, and problem-solving skills are essential for coordinating deliveries and maintaining a positive customer experience. RESPONSIBILITIES * Coordinate and manage the vehicle delivery process from preparation through final customer handoff * Review vehicle features and functions with customers during delivery * Provide customers with all manufacturer-required vehicle information and documentation * Assist the sales team in preparing vehicles for delivery and completing the sales process * Ensure vehicles are fueled, cleaned, and properly prepared prior to delivery * Verify vehicles for condition, accessories, and accuracy of invoice/addendum documentation * Ensure required stickers, buyer’s guides, and vehicle information are properly displayed * Maintain vehicle presentation standards for inventory on the lot * Communicate with internal departments to ensure timely delivery preparation * Follow up with customers after delivery to ensure satisfaction and encourage repeat and referral business * Address customer questions or concerns promptly and professionally * Track and document delivery activities and customer interactions using internal systems * Report to the Sales Manager regarding delivery activities, performance, and operational needs * Perform additional duties as assigned Qualifications * High school diploma or equivalent * Valid driver’s license with a clean driving record * Strong verbal and written communication skills * Excellent organizational and time management abilities * Basic computer proficiency, including MS Office and web-based software * Ability to manage multiple tasks and priorities in a fast-paced environment * Professional appearance and customer-focused attitude * Ability to work a flexible schedule, including evenings and weekends Preferred: * Experience in coordination, logistics, or delivery management * Automotive dealership experience * Experience working in a team-oriented environment * Familiarity with logistics or delivery management software Benefits * Medical, Dental, Vision, Life Insurance, EAP * 401(k) * Paid time off * Supportive, fast-paced work environment * Opportunities for growth and advancement Ready to take the next step in your career? Apply today and join our team. We look forward to meeting you.