Great opportunity to join our Four Diamond, Ocean Front Resort on Hilton Head
Island. Become part of our 35-team member family where we consistently provide
our Owners and Guests with vacations of a lifetime!
Are you someone who loves challenges poses strong problem solving,
troubleshooting, accounting reconciliation skills. Ability to handle concerns
with owners/guest with outstanding customer service with results-oriented and
passionate in everything that you do.
Extraordinary People, Exceptional Benefits:
* Day 1 Health Benefits Eligibility: Excellent health care options, including
medical, dental, and vision
* Recognition Programs and Rewards
* Travel Discounts Program
* Outstanding Paid Vacation Program and Paid Sick Days
* Employee Assistance Program that supports your physical and mental wellbeing
* 401(k) program with company match
* Tuition reimbursement programs
* Employee Stock purchase program
* Numerous learning and advancement opportunities
And more!
The Night Auditor position is responsible for supervising the auditing, posting
and balancing of daily financial transactions to support the resort continuing
effort to deliver outstanding guest service and financial profitability. As well
as being the overnight guest service agent.
* Follows audit procedures to balance daily revenue and expense transactions,
identifies the causes of out-of-balance situations in a timely manner,
produces various reports for management and takes initiative to accurate
errors to prevent reoccurrence.
* Ensures that all charges have been properly posted to the appropriate guest
folio or master account, balanced with all supporting documentation
* Reconciles all charges to the general ledger. Prepares back-up files and
closes out shift and day on reservation system, including preparing system
for next day of business.
* Generates housekeeping reports and prints folios departures.
* Compiles daily revenue reports and files work accordingly.
* Responsible for accurate management of cash funds and daily shift deposits.
* Assist with other Front Office duties.
* Calculates account balance at month-end and submits to accounting.
* Processes reservation advance deposits from receipt of reservation
information to depositing and logging all monies.
* Performs all Front desk duties including check-in, check-out and cashier
procedures in an accurate and efficient manner.
* Assists with guest and owner needs and requests delivering outstanding
hospitality at all times.
* Assists with other departmental duties such as bell stand, answering phones,
etc.
* Reports any unresolved problems with owners and guests to management.
* Types departments as needed and carries out other duties as assigned by
management; responding to all guest requests to ensure client satisfaction;
willing to "pitch-in" and help co- workers with their job duties and be an
outstanding teammate.
HGV was awarded four out of five stars for fostering a culture of work-life
balance and family-friendly benefits, and is one of Newsweek's "America's
Greatest Workplaces for Parents & Families." Over the past 30 years, the highest
honor we’ve received is the continued loyalty of our Owners, Members and Guests.
We’ve also earned accolades for the remarkable work of our dedicated Team
Members throughout our resorts, call centers and corporate offices.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating
with an unwavering commitment to innovation, quality, and continued growth. At
the core of our company’s success are our Team Members. To fulfill this role
successfully, you must possess the following minimum qualifications and
experience:
* High School diploma/GED
* 1 year of related experience
* 1 year Auditing experience
It would be helpful in this position for you to demonstrate the following
capabilities and distinctions:
Associate’s Degree/College Degree
VOICE Certified or Resort Data Processing (RDP)
3-5 years of related experience
2+ years of Supervisory experience
*Eligibility: All U.S. hourly Team Members not represented by a labor
organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do
not discriminate on the basis of race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview process, to
perform crucial job functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.