On-Call Front Desk Coverage

Summary: Front desk staff make our clients feel welcome and complete a variety of front desk tasks, such as taking phone calls, answering questions, handling correspondence, and keeping the reception area clean and well-organized. As a team member, they are responsible for participating in programming and events in order to ensure optimal performance.  * Greets all members and guests to create welcoming environment * Develops positive relationships with members * Facility/member tours * Answers incoming phone calls and provides messages or returns calls as needed * Accepts member feedback and concerns professional and communicates to management * Cleaning of fitness center and equipment * Notifies management of equipment needs We are a fairly new facility with great equipment! Members are very friendly and we try to create a welcoming environment for them. Qualifications and Skills: * Ability to prepare routine administrative paperwork * Ability to follow routine verbal and written instructions * Knowledge of customer service standards and procedures