QUALIFICATIONS
Required: Excellent verbal communication skills required to communicate with
customers; Ability to follow and understand detailed written and verbal
instructions; Ability to organize and prioritize work while still meeting the
needs of customers as they arise; Ability to respond to changes in pace
productively and efficiently; Ability to attend to detail; Ability to
independently complete basic math and accurately count back change; and Ability
to work independently with a minimum of supervision. Oregon Food Handler's card
or equivalent required by end of month from 30 days of hire and maintained.
Preferred: Barista experience. Food service and/or customer service experience.
Knowledge of sanitation guidelines or ServSave certification.
TYPICAL PHYSICAL/MENTAL DEMANDS
Medium physical demand level. Must be able to lift up to 50 lbs. Frequently
required to bend, stoop, stretch, twist and turn while performing manual tasks
that require manual dexterity. Ability to stand for an extended period of up to
3 hours continuously. Ability to ambulate with hot items in a safe manner.
Ability to perform repetitive tasks for up to 3 hours continuously. Must be
able to tolerate extremes of noise, temperature, and humidity. Must be able to
work without direct supervision. Must be able to meet set timelines and work
under pressure. Must be able to operate equipment needed to complete tasks per
job description. Must be able to see food preparation tasks to completion.
ESSENTIAL JOB FUNCTIONS
* Ensures a high degree of customer satisfaction regarding timeliness and
quality. Consistently provides excellent customer service to all customers.
Accepts responsibility for solving problems to the customers’ satisfaction in
a timely, effective, and respectful manner.
* Prepares beverages and food for customers in a manner that promotes quality,
consistency and food safety.
* Setup and breakdown of area at beginning and end of shift.
* Maintain a clean and sanitary working area.
* Handles stress and pressure and has the ability to make decisions.
* Actively participates in maintaining quality assurance procedures throughout
shift. Routinely tests effectiveness of sanitizer concentration, water
temperatures, food temperatures, refrigerator/freezer temperatures and alerts
management when temps are out of range.
* Will be responsible for all aspects of the coffee shop; including but not
limited to cleaning and sanitizing, stocking, ordering supplies/ingredients,
opening and closing, inventory, cash reconciliation, equipment maintenance.
* Follow health and safety standards at all times to assure cross contamination
never occurs. Report kitchen accidents or violations of food safety codes.
* Meets all expectations of general and specific job tasks.
* Understands, supports, and complies with the philosophy, policies, and
procedures of Sky Lakes Medical Center.
MARGINAL JOB FUNCTIONS
* Performs other duties as assigned.