Join the Source Hotel!
If you're passionate about elevating member or guest experience and hold the
required qualifications, we want to hear from you!
Join our team! We have an immediate openings for individuals who are committed
to elevating our guest experience to fill the position of a Full-Time Dining
Room Assistant.
Your Role:
We are currently seeking a Food Runner / Busser to join and contribute to the
success of the Source Hotel by creating positive experiences for every guest who
visits the hotel by being welcoming, friendly, attentive, and supporting service
staff during each dining engagement for excellent service.
Key Responsibilities:
* Arrives to work on time in proper uniform.
* Prepare for service according to company procedures including inspection for
adequate supplies, procuring additional product as necessary.
* Assemble back station and dining room for service. Including but not limited
to; appropriate menus distributed, bus station set, water and coffee service
stocked.
* Be fluent with all menus and specials; possess the ability to suggestively
sell items.
* Assemble service station in adherence with shift guidelines, including
supplemental equipment.
* Stock and organize the Expeditor Food Line; observe and communicate any
specials or item shortages to the team.
* Ensure all food orders meet club standards and are delivered properly to the
table and seat number.
* Be the line of communication between both service and culinary teams, i.e.
dietary restrictions, special orders or requests.
* Assist with table maintenance, refill waters and mark tables between courses.
* Greet guests, clear, and reset tables as needed.
* Facilitate to go orders and room service requests.
* Assist servers and bartender as needed, including receiving and entering
orders into POS as business dictates
* Present a positive attitude and professional appearance at all time
* Improve the guest experience with suggestive selling and thorough menu
knowledge
* Complete daily side work and shift paperwork in adherence with property
specifications
* Whenever possible, address members by name.
* Maintain a clean and organized dining room and work area.
* Visually inspect all work areas, food service and ensure they are clean and
presentable to guests.
* Complies with all Food and Beverage regulations and liquor laws, including
but not limited to checking ID before serving liquor to a member/guest that
looks under 30 years of age, etc.
* Support / work other food & beverage outlets as business dictates.
EDUCATION, LICENSES, & CERTIFICATION:
* Ideal: Minimum of one (1) year of experience in same or similar positions in
the Food & Beverage industry
* Required: High School Diploma or GED Equivalent
* Ideal: Food Handlers & Responsible Beverage Service (RBS) Certifications
ESSENTIAL QUALIFICATIONS:
* Required: At least 21 (21) years of age.
* Required: Ability to obtain Food Handlers and Responsible Beverage Service
(RBS) Certificate within 30 days of hire
* Required: Reliable and punctual attendance.
* Required: Communicate verbally with staff members and/or customers
* Required: Give and/or follow verbal and written instructions
* Required: Visually inspect all work areas, food service
* Required: Ability to analyze and solve problems; efficiently handle multiple
duties under pressure with minimal supervision; work flexible hours as
required including nights/weekends.
* Positive attitude, professional manner, and appearance in all situations.
* Required: Read and write (English); Bi-lingual oral, speech, and writing
skills in and additional language is an asset in this position
* Required: Demonstrated quality written, verbal, and interpersonal
communication skills.
* Required: Strong presentation skills; convey messages clearly and
confidently; persuade and effect change positively.
* Required: Capable of working effectively independently with minimal
supervision
* Required: Strong analytical skills.
* Required: High attention to detail and accuracy
* Required: Ability to elicit and accept constructive feedback.