Summer Rental Cashier

Company DescriptionWith roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.  Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.  Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Job DescriptionPosition SummaryThe Rental Cashier serves as a frontline guest service specialist, providing accurate, friendly, and efficient support during equipment rental, retail, lift ticket, and Ski & Snowboard School transactions. This role requires broad knowledge of resort-wide products and services to ensure each guest receives helpful, seamless guidance, and personalized support. By creating a welcoming environment and resolving issues with confidence and care, the Rental Cashier helps guests feel valued and ready for their day on the mountain. This position reports to the Store Manager.Job Posting Deadline   Applications for this position will be accepted until June 20th, 2026 for the 2026 Summer SeasonEssential Job Functions / Key Job ResponsibilitiesGreet each guest with warmth and professionalism to create a welcoming first impression and set the tone for a positive rental experienceAssess guest needs by asking thoughtful questions and guiding them through rental, retail, ticket, and lesson transactions with clarity and careOperate point-of-sale systems and Resort Technology Partners (RTP) software accurately to process sales, rentals, reservations, and guest dataProvide knowledgeable recommendations on winter sports equipment, accessories, and retail items, highlighting features and benefits that align with guest needsClearly explain pricing, package options, and resort services to help guests make informed purchasing decisionsProcess payments, issue receipts, provide refunds or credits, and ensure each transaction is smooth, respectful of the guest’s time, and error-freeMaintain accurate cash handling and balance daily transactions with consistency and attention to detailProactively resolve guest questions or concerns with empathy, urgency, and a commitment to turning challenges into positive experiencesStay informed about resort-wide services, products, and policies to confidently support guest inquiries and cross-departmental needsCollaborate with team members to maintain a clean, professional, and guest-ready front desk and workspaceOther duties as assignedQualificationsEducation & Experience RequirementsHigh school diploma or equivalent requiredMinimum of 1 year experience in a cashiering, point-of-sale, or financial transaction role requiredAt least 1 year of experience delivering customer service in a fast-paced retail or hospitality setting requiredKnowledge, Skills, and AbilitiesKnowledge of basic accounting principles, U.S. currency handling standards, and resort products and servicesFamiliarity with point-of-sale (POS), reservation, and ticketing systems commonly used in retail or resort operationsUnderstanding of how accurate, timely transactions and cross-selling opportunities enhance the guest experienceProficiency in Microsoft Office applications such as Outlook, Word, and Excel to support operational communicationSpanish and Portuguese language skills helpful in serving a diverse, international guest populationSkill in delivering clear, professional, and guest-focused communication in both calm and high-volume scenariosAbility to multitask and serve multiple guests efficiently while maintaining accuracy and attention to detailAbility to process payments, issue refunds, and balance cash drawers with consistency and careTalent for resolving guest concerns with empathy, urgency, and a focus on positive outcomesCommitment to following procedures, supporting team collaboration, and creating a warm, welcoming environment for all guestsAdditional InformationWork environment and physical demandsAbility to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time  Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces Must be able to frequency lift, push or pull up to 50 lbs. individually or with assistanceJob BenefitsThis position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.Paid Time Off ProgramsPaid Leave ProgramsEmployee Ski PassOther company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.          This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks   Aspen One participates in E-Verify.E-Verify & Right to Work Poster Job Location: Aspen Budgeted Pay Rate: $22.40 Job category: Rental Retail Season: Summer 2026 Job Classification: Full-Time Seasonal